Support Analyst Jobs in the City of London

Support Analyst
Central London > City of London

The median Support Analyst salary in the City of London is £50,000 per year, according to job vacancies posted during the 6 months leading to 18 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
18 May 2025
Same period 2024 Same period 2023
Rank 57 95 104
Rank change year-on-year +38 +9 +56
Permanent jobs requiring a Support Analyst 84 82 131
As % of all permanent jobs advertised in the City of London 4.13% 2.47% 2.86%
As % of the Job Titles category 4.43% 2.57% 2.97%
Number of salaries quoted 79 70 116
10th Percentile £34,800 £35,675 £30,000
25th Percentile £40,000 £36,375 £31,750
Median annual salary (50th Percentile) £50,000 £47,500 £40,000
Median % change year-on-year +5.26% +18.75% -11.11%
75th Percentile £65,000 £69,375 £59,063
90th Percentile £67,500 £85,500 £87,500
Central London median annual salary £50,000 £47,500 £40,000
% change year-on-year +5.26% +18.75% -5.88%

All Permanent IT Job Vacancies
City of London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the City of London with a recognized job title 1,896 3,193 4,415
% of permanent jobs with a recognized job title 93.17% 96.00% 96.23%
Number of salaries quoted 1,450 2,523 3,702
10th Percentile £41,250 £41,250 £42,044
25th Percentile £52,500 £53,500 £55,000
Median annual salary (50th Percentile) £72,500 £73,000 £75,000
Median % change year-on-year -0.68% -2.67% +3.45%
75th Percentile £95,000 £95,000 £97,500
90th Percentile £118,875 £112,500 £112,500
Central London median annual salary £72,500 £72,500 £73,875
% change year-on-year - -1.86% +1.90%

Support Analyst
Job Vacancy Trend in the City of London

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Support Analyst in the City of London

Support Analyst
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing Support Analyst in the City of London.

Salary trend for Support Analyst in the City of London

Support Analyst
Salary Histogram in the City of London

Salary distribution for jobs citing Support Analyst in the City of London over the 6 months to 18 May 2025.

Salary histogram for Support Analyst in the City of London

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the City of London

For the 6 months to 18 May 2025, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region featuring Support Analyst in the job title.

1 67 (79.76%) Windows
2 65 (77.38%) Microsoft
3 56 (66.67%) Social Skills
4 36 (42.86%) Law
5 34 (40.48%) Microsoft Office
6 30 (35.71%) Degree
7 27 (32.14%) Windows 10
8 26 (30.95%) Microsoft 365
8 26 (30.95%) SQL
9 25 (29.76%) ITIL
9 25 (29.76%) Finance
10 24 (28.57%) SQL Server
11 23 (27.38%) Video Conferencing
12 22 (26.19%) Legal
12 22 (26.19%) Active Directory
12 22 (26.19%) Azure
13 20 (23.81%) ITSM
13 20 (23.81%) Microsoft PowerPoint
14 18 (21.43%) Microsoft Excel
15 17 (20.24%) .NET
15 17 (20.24%) Document Management
15 17 (20.24%) Customer Service
16 16 (19.05%) Data Management
16 16 (19.05%) Telecoms
16 16 (19.05%) A+ Certification
17 14 (16.67%) C#
17 14 (16.67%) PL/SQL
17 14 (16.67%) DB2
17 14 (16.67%) VB.NET
17 14 (16.67%) SQL Server Reporting Services

Support Analyst Skill Set
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (11.90%) Microsoft Exchange
2 4 (4.76%) SharePoint
Applications
1 34 (40.48%) Microsoft Office
2 20 (23.81%) Microsoft PowerPoint
3 18 (21.43%) Microsoft Excel
Business Applications
1 1 (1.19%) Dynamics AX
1 1 (1.19%) Dynamics CRM
1 1 (1.19%) Dynamics NAV
1 1 (1.19%) NetSuite
Cloud Services
1 26 (30.95%) Microsoft 365
2 22 (26.19%) Azure
3 6 (7.14%) Entra ID
4 4 (4.76%) Nutanix
5 3 (3.57%) OneDrive
6 1 (1.19%) Dynamics 365
6 1 (1.19%) iPaaS
Communications & Networking
1 6 (7.14%) DNS
1 6 (7.14%) Firewall
2 5 (5.95%) DHCP
3 4 (4.76%) Network Security
3 4 (4.76%) VLAN
4 2 (2.38%) LAN
4 2 (2.38%) TCP/IP
4 2 (2.38%) Telnet
4 2 (2.38%) VoIP
4 2 (2.38%) WAN
4 2 (2.38%) Wi-Fi
5 1 (1.19%) ADSL
5 1 (1.19%) Remote Desktop
5 1 (1.19%) SAN
Database & Business Intelligence
1 24 (28.57%) SQL Server
2 14 (16.67%) DB2
2 14 (16.67%) SQL Server Integration Services
2 14 (16.67%) SQL Server Reporting Services
3 3 (3.57%) Relational Database
Development Applications
1 3 (3.57%) Git
General
1 56 (66.67%) Social Skills
2 36 (42.86%) Law
3 25 (29.76%) Finance
4 22 (26.19%) Legal
5 16 (19.05%) Telecoms
6 11 (13.10%) Banking
7 8 (9.52%) Inclusion and Diversity
8 4 (4.76%) Analytical Skills
Libraries, Frameworks & Software Standards
1 17 (20.24%) .NET
2 3 (3.57%) FIX Protocol
3 1 (1.19%) EDI
3 1 (1.19%) FreeMarker
3 1 (1.19%) HTML
3 1 (1.19%) Web Services
3 1 (1.19%) X-Windows
Miscellaneous
1 23 (27.38%) Video Conferencing
2 14 (16.67%) Legacy Applications
3 5 (5.95%) Self-Motivation
4 3 (3.57%) Hedge funds
4 3 (3.57%) Reference Data
5 2 (2.38%) Equities
5 2 (2.38%) Fixed Income
5 2 (2.38%) iPhone
5 2 (2.38%) Onboarding
6 1 (1.19%) Data Centre
6 1 (1.19%) Derivative
6 1 (1.19%) Enterprise Software
6 1 (1.19%) Foreign Exchange (FX)
6 1 (1.19%) iPad
6 1 (1.19%) Management Information System
6 1 (1.19%) Security Posture
6 1 (1.19%) Smartphone
Operating Systems
1 67 (79.76%) Windows
2 27 (32.14%) Windows 10
3 8 (9.52%) Linux
4 6 (7.14%) Unix
5 5 (5.95%) Apple iOS
5 5 (5.95%) Windows Server
5 5 (5.95%) Windows Server 2012
6 2 (2.38%) Mac OS
6 2 (2.38%) Red Hat Enterprise Linux
6 2 (2.38%) Rocky
6 2 (2.38%) Ubuntu
7 1 (1.19%) Android
7 1 (1.19%) CentOS
7 1 (1.19%) Windows Server 2016
7 1 (1.19%) Windows Server 2019
Processes & Methodologies
1 25 (29.76%) ITIL
2 20 (23.81%) ITSM
3 17 (20.24%) Customer Service
3 17 (20.24%) Document Management
4 16 (19.05%) Data Management
5 14 (16.67%) Customer-Centric Approach
5 14 (16.67%) Customer-Centricity
6 13 (15.48%) Mentoring
7 12 (14.29%) Problem-Solving
8 7 (8.33%) Service Management
9 6 (7.14%) CRM
10 5 (5.95%) Batch Processing
11 4 (4.76%) Continuous Improvement
11 4 (4.76%) Service Delivery
11 4 (4.76%) User Acceptance Testing
12 3 (3.57%) Computer Science
12 3 (3.57%) Fintech
12 3 (3.57%) User Experience
13 2 (2.38%) Client Onboarding
13 2 (2.38%) Dashboard Development
Programming Languages
1 26 (30.95%) SQL
2 14 (16.67%) C#
2 14 (16.67%) PL/SQL
2 14 (16.67%) VB.NET
3 4 (4.76%) PowerShell
4 3 (3.57%) Bash
4 3 (3.57%) Java
4 3 (3.57%) Python
4 3 (3.57%) T-SQL
Qualifications
1 30 (35.71%) Degree
2 16 (19.05%) A+ Certification
3 3 (3.57%) Computer Science Degree
4 1 (1.19%) MCP
4 1 (1.19%) MCTS
4 1 (1.19%) Microsoft Certification
Quality Assurance & Compliance
1 10 (11.90%) SLA
2 1 (1.19%) PCI DSS
System Software
1 22 (26.19%) Active Directory
2 5 (5.95%) VMware Infrastructure
3 1 (1.19%) Hyper-V
3 1 (1.19%) Virtual Desktop
3 1 (1.19%) Virtual Servers
Systems Management
1 5 (5.95%) SCCM
2 4 (4.76%) Microsoft Intune
3 2 (2.38%) Grafana
4 1 (1.19%) Jamf Pro
Vendors
1 65 (77.38%) Microsoft
2 9 (10.71%) VMware
3 6 (7.14%) Guidewire
4 4 (4.76%) Citrix
4 4 (4.76%) ServiceNow
5 3 (3.57%) HP
5 3 (3.57%) Oracle
6 2 (2.38%) Apple
6 2 (2.38%) Atlassian
6 2 (2.38%) Red Hat
7 1 (1.19%) Cisco
7 1 (1.19%) iManage
7 1 (1.19%) Logitech
7 1 (1.19%) NetApp
7 1 (1.19%) WatchGuard