Support Analyst Jobs in the City of London

Support Analyst
Central London > City of London

The median Support Analyst salary in the City of London is £47,500 per year according to job vacancies posted during the 6 months to 2 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 97 109 162
Rank change year-on-year +12 +53 +8
Permanent jobs requiring a Support Analyst 85 119 138
As % of all permanent jobs advertised in the City of London 2.54% 2.65% 1.83%
As % of the Job Titles category 2.64% 2.76% 1.92%
Number of salaries quoted 73 103 117
10th Percentile £32,100 £30,000 £26,250
25th Percentile £36,250 £31,750 £32,500
Median annual salary (50th Percentile) £47,500 £38,000 £42,500
Median % change year-on-year +25.00% -10.59% -5.56%
75th Percentile £70,000 £56,875 £67,250
90th Percentile £83,750 £87,500 £74,750
Central London median annual salary £47,500 £38,000 £42,500
% change year-on-year +25.00% -10.59% -5.56%

All Permanent IT Job Vacancies
City of London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the City of London with a recognized job title 3,219 4,316 7,190
% of permanent jobs with a recognized job title 96.15% 96.21% 95.60%
Number of salaries quoted 2,517 3,600 5,674
10th Percentile £41,250 £42,000 £45,000
25th Percentile £53,750 £55,000 £56,250
Median annual salary (50th Percentile) £73,441 £75,000 £72,500
Median % change year-on-year -2.08% +3.45% -
75th Percentile £95,000 £98,188 £93,750
90th Percentile £112,500 £115,000 £108,750
Central London median annual salary £72,500 £75,000 £72,500
% change year-on-year -3.33% +3.45% +3.57%

Support Analyst
Job Vacancy Trend in the City of London

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Support Analyst in the City of London

Support Analyst
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing Support Analyst in the City of London.

Salary trend for Support Analyst in the City of London

Support Analyst
Salary Histogram in the City of London

Salary distribution for jobs citing Support Analyst in the City of London over the 6 months to 2 June 2024.

Salary histogram for Support Analyst in the City of London

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the City of London

For the 6 months to 2 June 2024, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region featuring Support Analyst in the job title.

1 41 (48.24%) SQL
2 33 (38.82%) Windows
3 29 (34.12%) Microsoft
3 29 (34.12%) Social Skills
4 22 (25.88%) Law
5 21 (24.71%) Finance
6 18 (21.18%) Azure
6 18 (21.18%) Customer Service
7 17 (20.00%) ITIL
8 16 (18.82%) Windows 10
9 15 (17.65%) Active Directory
10 14 (16.47%) ITSM
10 14 (16.47%) Analytical Skills
10 14 (16.47%) Microsoft 365
10 14 (16.47%) Video Conferencing
11 13 (15.29%) Legal
12 12 (14.12%) Microsoft Office
12 12 (14.12%) Problem-Solving
13 10 (11.76%) SQL Server
14 9 (10.59%) SQL Server Reporting Services
15 8 (9.41%) Front Office
15 8 (9.41%) Eclipse
15 8 (9.41%) Bloomberg
15 8 (9.41%) Document Management
16 7 (8.24%) Guidewire
16 7 (8.24%) T-SQL
16 7 (8.24%) .NET
16 7 (8.24%) Microsoft Exchange
17 6 (7.06%) E-Commerce
17 6 (7.06%) Microsoft Excel

Support Analyst Skill Set
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (8.24%) Microsoft Exchange
2 3 (3.53%) SharePoint
3 2 (2.35%) CMS
3 2 (2.35%) Exchange Server 2010
4 1 (1.18%) EPiServer
4 1 (1.18%) SharePoint 2013
Applications
1 12 (14.12%) Microsoft Office
2 6 (7.06%) Microsoft Excel
3 5 (5.88%) Microsoft PowerPoint
Business Applications
1 3 (3.53%) Carpe Diem
1 3 (3.53%) Elite 3E
2 2 (2.35%) Endur
Cloud Services
1 18 (21.18%) Azure
2 14 (16.47%) Microsoft 365
3 6 (7.06%) Entra ID
4 5 (5.88%) Power Platform
5 4 (4.71%) AWS
6 2 (2.35%) Azure DevOps
6 2 (2.35%) Azure Sentinel
6 2 (2.35%) GCP
7 1 (1.18%) Azure AKS
7 1 (1.18%) Dynamics 365
7 1 (1.18%) IaaS
7 1 (1.18%) Mimecast
7 1 (1.18%) OneDrive
7 1 (1.18%) PaaS
7 1 (1.18%) SaaS
Communications & Networking
1 5 (5.88%) VPN
2 4 (4.71%) Firewall
2 4 (4.71%) WAN
3 3 (3.53%) Internet
3 3 (3.53%) Skype
3 3 (3.53%) VoIP
4 2 (2.35%) PSTN
4 2 (2.35%) SD-WAN
4 2 (2.35%) TCP/IP
5 1 (1.18%) 4G
5 1 (1.18%) Cisco IOS
5 1 (1.18%) DNS
5 1 (1.18%) Intranet
5 1 (1.18%) LAN
5 1 (1.18%) Wi-Fi
Database & Business Intelligence
1 10 (11.76%) SQL Server
2 9 (10.59%) SQL Server Reporting Services
3 6 (7.06%) MySQL
4 5 (5.88%) Power BI
5 4 (4.71%) Oracle Reports
5 4 (4.71%) Relational Database
5 4 (4.71%) SQL Server Integration Services
6 3 (3.53%) Data Warehouse
Development Applications
1 8 (9.41%) Eclipse
2 3 (3.53%) Visual Studio
3 2 (2.35%) JIRA
General
1 29 (34.12%) Social Skills
2 22 (25.88%) Law
3 21 (24.71%) Finance
4 14 (16.47%) Analytical Skills
5 13 (15.29%) Legal
6 8 (9.41%) Front Office
7 5 (5.88%) Telecoms
8 3 (3.53%) Back Office
9 2 (2.35%) Banking
9 2 (2.35%) Financial Institution
10 1 (1.18%) Investment Banking
10 1 (1.18%) Marketing
10 1 (1.18%) Organisational Skills
10 1 (1.18%) Presentation Skills
Libraries, Frameworks & Software Standards
1 7 (8.24%) .NET
2 5 (5.88%) REST
2 5 (5.88%) Web Services
3 2 (2.35%) ASP.NET
3 2 (2.35%) CSS
3 2 (2.35%) HTML
4 1 (1.18%) JSON
4 1 (1.18%) SOAP
4 1 (1.18%) XML
4 1 (1.18%) XSLT
Miscellaneous
1 14 (16.47%) Video Conferencing
2 6 (7.06%) Foreign Exchange (FX)
3 4 (4.71%) Management Information System
4 3 (3.53%) Blackberry
5 1 (1.18%) iPad
5 1 (1.18%) iPhone
5 1 (1.18%) Product Ownership
5 1 (1.18%) Replication
5 1 (1.18%) Self-Motivation
5 1 (1.18%) Smartphone
5 1 (1.18%) SWIFT Messaging Network
Operating Systems
1 33 (38.82%) Windows
2 16 (18.82%) Windows 10
3 6 (7.06%) Windows Server
4 5 (5.88%) Linux
5 4 (4.71%) Windows Server 2019
6 3 (3.53%) Apple iOS
6 3 (3.53%) Unix
6 3 (3.53%) Windows Server 2016
7 2 (2.35%) Windows 7
8 1 (1.18%) Mac OS
8 1 (1.18%) Red Hat Enterprise Linux
8 1 (1.18%) Windows Server 2003
Processes & Methodologies
1 18 (21.18%) Customer Service
2 17 (20.00%) ITIL
3 14 (16.47%) ITSM
4 12 (14.12%) Problem-Solving
5 8 (9.41%) Document Management
6 6 (7.06%) Agile
6 6 (7.06%) E-Commerce
6 6 (7.06%) Electronic Trading
6 6 (7.06%) Straight-Through Processing
7 5 (5.88%) Data Management
8 4 (4.71%) Business Intelligence
8 4 (4.71%) Collaborative Culture
8 4 (4.71%) Line Management
8 4 (4.71%) Practice Management
8 4 (4.71%) Process Improvement
8 4 (4.71%) Service Management
8 4 (4.71%) Statistics
9 3 (3.53%) DevOps
9 3 (3.53%) Ticket Management
9 3 (3.53%) Workflow
Programming Languages
1 41 (48.24%) SQL
2 7 (8.24%) T-SQL
3 3 (3.53%) C#
3 3 (3.53%) Python
4 2 (2.35%) C
4 2 (2.35%) JavaScript
5 1 (1.18%) PL/SQL
5 1 (1.18%) PowerShell
5 1 (1.18%) XPath
Qualifications
1 6 (7.06%) Degree
2 5 (5.88%) A+ Certification
3 2 (2.35%) ITIL Foundation Certificate
4 1 (1.18%) Computer Science Degree
4 1 (1.18%) MCDST
4 1 (1.18%) MCP
4 1 (1.18%) MCSA
4 1 (1.18%) Microsoft Certification
Quality Assurance & Compliance
1 3 (3.53%) SLA
2 2 (2.35%) Data Quality
3 1 (1.18%) Cyber Essentials
3 1 (1.18%) ISO 9001
3 1 (1.18%) ISO/IEC 27001
System Software
1 15 (17.65%) Active Directory
2 3 (3.53%) VMware Infrastructure
3 1 (1.18%) Hyper-V
3 1 (1.18%) Virtual Desktop
3 1 (1.18%) VMware Workstation
3 1 (1.18%) XenApp
3 1 (1.18%) XenDesktop
Systems Management
1 5 (5.88%) Microsoft Intune
2 4 (4.71%) SCCM
3 3 (3.53%) AirWatch
4 2 (2.35%) Backup Exec
4 2 (2.35%) ZENworks
5 1 (1.18%) PaperCut
Vendors
1 29 (34.12%) Microsoft
2 8 (9.41%) Bloomberg
3 7 (8.24%) Guidewire
4 6 (7.06%) Cisco
4 6 (7.06%) FFastFill
4 6 (7.06%) iManage
4 6 (7.06%) Refinitiv
5 5 (5.88%) ServiceNow
6 4 (4.71%) Citrix
6 4 (4.71%) Oracle
7 3 (3.53%) Salesforce
7 3 (3.53%) Symantec
7 3 (3.53%) Veeam
7 3 (3.53%) VMware
8 2 (2.35%) Aderant
8 2 (2.35%) Avaya
8 2 (2.35%) Google
8 2 (2.35%) OpenLink
8 2 (2.35%) Palo Alto
8 2 (2.35%) Trayport