5 of 5 Permanent Technical Support Specialist Jobs in the City of London

onsite solutions for event professionals; we're also about building careers and fostering growth. Our culture thrives on innovation, collaboration, and the relentless pursuit of excellence. The Role The Technical Support Specialist reports to the Technology Services Manager (based in our Sydney Hub) and is key to helping internal and external customers be successful with our products. … Being a great communicator, you will interface between our product team, customers, and internal project teams to deliver support on our SaaS products via chat, email, phone, and onsite. You must be motivated and passionate about great service. Within a small team, you understand that working closely with others and pitching in when necessary helps our team be stronger … This is a full-time role based in our London office with the flexibility of 1-2 days per week working from home. Your Duties Up to tier 2 technical support of Jomablue products, including queries, troubleshooting, escalation to the Product Team, and resolution for internal and external customers. Manage customer support tickets within defined processes and More ❯

onsite solutions for event professionals; we're also about building careers and fostering growth. Our culture thrives on innovation, collaboration, and the relentless pursuit of excellence. The Role The Technical Support Specialist reports to the Technology Services Manager (based in our Sydney Hub) and is key to helping internal and external customers be successful with our products. … Being a great communicator, you will interface between our product team, customers, and internal project teams to deliver support on our SaaS products via chat, email, phone, and onsite. You must be motivated and passionate about great service. Within a small team, you understand that working closely with others and pitching in when necessary helps our team be stronger … This is a full-time role based in our London office with the flexibility of 1-2 days per week working from home. Your Duties Up to tier 2 technical support of Jomablue products, including queries, troubleshooting, escalation to the Product Team, and resolution for internal and external customers. Manage customer support tickets within defined processes and More ❯

Job Description: Candiadate will be responsible for providing technical and end-user support for a medical device system. Technical support includes delivering operator training at customer facilities, providing on-site instrument implementation assistance, technical liaison, and support sales team efforts. Responsibilities: • Organizing, testing, and updating medical devices, installing, and configuring hardware, software, and network … study data and prepare statistical reports. Present verification data to the customer. • Complete required documentation according to policies and procedures. • Work with internal resources and the customer to resolve technical issues. This includes escalating complaints received from the customer to Technical Support, providing all required data and activities following escalation and complaint handling procedures. • Ensure new instrument More ❯

Job Description: Candiadate will be responsible for providing technical and end-user support for a medical device system. Technical support includes delivering operator training at customer facilities, providing on-site instrument implementation assistance, technical liaison, and support sales team efforts. Responsibilities: • Organizing, testing, and updating medical devices, installing, and configuring hardware, software, and network … study data and prepare statistical reports. Present verification data to the customer. • Complete required documentation according to policies and procedures. • Work with internal resources and the customer to resolve technical issues. This includes escalating complaints received from the customer to Technical Support, providing all required data and activities following escalation and complaint handling procedures. • Ensure new instrument More ❯

Sales Analyst/Triage Specialist Location: London, United Kingdom - possibility of remote work from the UK only, not abroad! Contract: 12 months (estimated Start Date: 5th of January 2026) Salary: £48,000 - £53,000 No Visa sponsorship available with the role! The main function of a Triage Specialist is to investigate the product quality of the platform’s … Ads/Commerce products and provide technical resolution to Customer/Sales. You will serve as the third layer of support for advertiser issues on the social media platform’s Ads Manager and Business Manager, handling more complex issues and bugs. You will specialize in 3–4 products , managing cases through an internal tool, where you will troubleshoot … quality and customer experience Identify opportunities for process improvements and implement changes Develop and maintain a deep understanding of customer needs and expectations Requirements: 2+ years of experience in Technical Support, software engineering, or related field 2+ years of experience in resolving issues of clients on ad tech products and platforms Bachelor's degree in Computer Science, Engineering More ❯