Service Desk Team Lead
- Hiring Organisation
- SER (Staffing) Ltd
- Location
- Whalley, Clitheroe, Lancashire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £35,000 per annum
role while still remaining technically involved on a day-to-day basis. You’ll play a key role in supporting the service desk function, mentoring a junior engineer, and ensuring a high level of service delivery across a varied client base. The Role: Act as the first point of escalation … documentation What We’re Looking For: Proven experience working within an MSP environment (essential)Strong 1st/2nd Line support experience across Microsoft technologiesPrevious mentoring or leadership experience (formal or informal)Excellent communication and organisational skillsA proactive, hands-on approach with a willingness to lead by exampleFull UK driving licence ...