2nd / 3rd Line IT Support Technician
- Hiring Organisation
- BrightSkye
- Location
- Coatbridge, Lanarkshire, Scotland, United Kingdom
- Employment Type
- Permanent
resolve complex incidents and service requests, both remotely and on-site. Support and manage customer environments including Active Directory, Exchange Online, Intune, Azure AD, and virtualisation platforms (VMware/Hyper-V). Configure, maintain, and troubleshoot routers, switches, firewalls, and VPNs. Deliver technical input and implementation for IT infrastructure … Strong administration of Microsoft 365: Exchange Online, SharePoint, OneDrive and Teams. Identity and device management: Microsoft Entra ID (formerly Azure AD), Intune, Conditional Access and compliance policies. Windows Server and core services: AD DS, DNS, DHCP, Group Policy. Networking fundamentals: switching, routing, VLANs, VPNs ...