16 of 16 Permanent Customer Service Jobs in Colchester

Warranty Helpdesk Engineer

Hiring Organisation
MSX International
Location
Colchester, Essex, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers. Role Purpose To provide essential customer support for one of our longstanding automotive partners a leading global vehicle manufacturer. Working with the dealer network to review multiple customer warranty … claims and record findings in a bespoke tracking tool. Role Scope Accept and attempt to resolve enquiries from Customer Dealers (and Customer personnel) Record data as required into a bespoke computer application. Liaise with Customer Engineers/Staff on all issues associated directly with Prior Approval Helpdesk ...

Office Technology Specialist

Hiring Organisation
Cooley
Location
Colchester, Essex, UK
Employment Type
Full-time
Cooley is seeking an Office Technology Specialist to join the London Technology Office Operations department. Cooley Information Services (IS) embraces a culture of customer service excellence and all members of the department are expected to move this agenda forward. To that end, the Office Technology Specialist is expected … recognise that the Cooley IS department is a service organisation, first and foremost, and will be evaluated on this requirement equal in importance to the technical and operational responsibilities outlined later in this document. Under direct supervision, the Office Technology Specialist ensures that office IS infrastructure, MFDs and other ...

Mid-Market Account Executive, EMEA

Hiring Organisation
ClickUp
Location
Colchester, Essex, UK
Employment Type
Full-time
personal accountability. Experience: You have a proven track record of exceeding quota in SaaS solution sales. The Role: Drive growth within our existing customer base in the Mid Market segment (300-1000 employees) Focus on expansion, upsell and cross-sell opportunities rather than net new business Build and deepen … adoption Partner with customers to: Understand evolving business goals, timelines, and success metrics Ensure ClickUp continues to deliver value as needs change Analyze customer usage data to: Identify trends and expansion signals Proactively address areas of risk and surface new opportunities Identify and engage new teams, departments, or business ...

Implementation Advisor

Hiring Organisation
MindBridge
Location
Colchester, Essex, UK
Employment Type
Full-time
finance department of the future. With over 120 billion financial transactions analyzed with MindBridge's AI, we set the standard for innovation, scalability, and customer satisfaction. At MindBridge, we're driven by innovation and excellence, united as a team to revolutionize financial integrity. Here, your ideas matter, and your … Consulting team, you are responsible for guiding the overall successful implementation and initial value realization of incoming MindBridge customers across different industries. This customer facing role requires a strong understanding of financial process and control transformation through technology enabled solutions. You will be expected to lead meetings with Senior ...

Project Manager

Hiring Organisation
Pure Resourcing Solutions
Location
Severalls Industrial Park, Colchester, Essex, England, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £50,000 per annum
Project Manager Location: Colchester (Hybrid with occasional international travel) Are you a proactive, detail-driven Project Manager looking to take ownership of high-profile customer projects across the UK and internationally We are working with an established organisation in the technology space that is looking to strengthen its project … land on time, within scope, and to an exceptional standard.This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys customer interaction, and wants to make a measurable impact on project success. What you’ll be doing Leading the coordination and delivery of customer ...

Team Leader

Hiring Organisation
MSX International Limited
Location
Colchester, Essex, United Kingdom
Employment Type
Permanent
Lead and manage a team of agents (Helpdesk Engineers, Parts & Logistics Specialists) to deliver high-quality service to dealers and customers. Ensure team performance, operational excellence, and continuous improvement in line with project objectives. Key Activities and Responsibilities Supervise and coach a team of frontline agents (technical, and parts … resolution. Experience in a diagnostic environment and troubleshooting technical issues. Depending on the Helpdesk, Qualified to Senior/Master Technician/IT Qualification. Customer service experience. Experience in Team leadership. Minimum 5 years experience supporting remote office and end users. Knowledge: Automotive aftersales operations with focus on Technical ...

Team Leader

Hiring Organisation
MSX International
Location
Colchester, Essex, South East, United Kingdom
Employment Type
Permanent
Lead and manage a team of agents (Helpdesk Engineers, Parts & Logistics Specialists) to deliver high-quality service to dealers and customers. Ensure team performance, operational excellence, and continuous improvement in line with project objectives. Key Activities and Responsibilities Supervise and coach a team of frontline agents (technical, and parts … resolution. Experience in a diagnostic environment and troubleshooting technical issues. Depending on the Helpdesk, Qualified to Senior/Master Technician/IT Qualification. Customer service experience. Experience in Team leadership. Minimum 5 years experience supporting remote office and end users. Knowledge: Automotive aftersales operations with focus on Technical ...

Level 6 Sales Data Scientist Apprentice

Hiring Organisation
Mobilize Financial Services
Location
Colchester, Essex, UK
Employment Type
Full-time
Data Science. You will support the business by analysing vehicle finance sales data, identifying trends, and providing actionable insights to improve sales performance, customer engagement, and operational efficiency. This role blends technical data skills with business acumen, enabling you to contribute to strategic and operational decision-making while developing … dynamic and varied career, thanks to the wide range of activities and businesses within our Group. Whether your passion lies in finance, sales, customer service, marketing & digital innovation, or operational excellence, there is a place for you here. We are looking for someone who can start immediately/ ...

Engineering Manager - Voice Agents

Hiring Organisation
Zendesk
Location
Colchester, Essex, UK
Employment Type
Full-time
your role will be ensuring our technology is highly scalable and performs with minimal latency, shaping the tools that empower clients to transform customer service and create new interactive experiences. You will directly manage about 6-8 engineers from various skill sets (Frontend and Backend) and work closely … local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions ...

Junior Account Executive

Hiring Organisation
Pareto
Location
Colchester, Essex, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £40,000 per annum
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £30k basic salary ...

Sales Director at Retail Media Platform

Hiring Organisation
Grey Matter Recruitment
Location
Colchester, Essex, UK
Employment Type
Full-time
Amazon, Walmart, Instacart & Target The Role Lead on relationships with Enterprise brands Drive revenue from new business wins Deliver exceptional levels of sales and customer service to large, strategic clients and prospects Remote - must be UK based Desired Skills & Experience Strong preference for selling retail media ...

Client Services Specialist

Hiring Organisation
Mercor
Location
Colchester, Essex, UK
Employment Type
Full-time
research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Customer Services Representative Type: Independent Contractor Compensation: $60–$80/hour Location: Remote Duration: 3–4 weeks Commitment: 30–40 hours/week Role Responsibilities Create ...

Account Executive

Hiring Organisation
Zendesk
Location
Colchester, Essex, UK
Employment Type
Full-time
Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. In pursuit of this … goals. What You'll Be Doing Drive top-line revenue growth by acquiring new customers and developing strategies for account expansion. Manage and nurture customer relationships ensuring high satisfaction and retention levels. Proactively identify and pursue opportunities to cross sell additional products and services to existing customers to optimize ...

VodafoneThree - Engineering Authority

Hiring Organisation
VodafoneThree
Location
Colchester, Essex, UK
Employment Type
Full-time
will: Liaise with Order Assurance , Project Managers/Co-ordinators and Change Management colleagues on a daily basis for the successful delivery of customer services including Project and Provide work on data platforms Achieve agreed performance levels in line with business targets, customer requirements and functional … Cisco SD-WAN IP Addressing VLAN configurations Track record of successfully prioritising simultaneous activities within time scale and budget Ability to develop strong external customer relationships as well as functioning in a team environment Good relationship skills – sensitive to customer's needs. Worried that you don't meet ...

Tech Sales Development Representative (French speaker)

Hiring Organisation
EIMS
Location
Colchester, Essex, UK
Employment Type
Full-time
build solid career in Tech Sales! Full training provided! What you will be doing: B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of our technology clients to book qualified discovery meetings Build rapport & nurture relationships with C-level prospects in French or Benelux … region Act as a main point of contact for your clients and provide exceptional customer service. Prospecting new clients to identify their pains and qualify interest in the new SaaS solution Negotiate and close deals of up to EUR 5,000 and ensure warm handover of qualified opportunities ...

Customer Support Rep - AI Assistance

Hiring Organisation
Mercor
Location
Colchester, Essex, UK
Employment Type
Full-time
research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Customer Services Representative Type: Independent Contractor Compensation: $60–$80/hour Location: Remote Duration: 3–4 weeks Commitment: 30–40 hours/week Role Responsibilities Create ...