Customer Service Jobs in Colchester

Customer Service
Essex > Colchester

The table below provides summary statistics for permanent job vacancies advertised in Colchester requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 12 May 2025, comparing them to the same period in the previous two years.

6 months to
12 May 2025
Same period 2024 Same period 2023
Rank 5 20 10
Rank change year-on-year +15 -10 -7
Permanent jobs citing Customer Service 3 6 12
As % of all permanent jobs advertised in Colchester 12.00% 4.88% 10.08%
As % of the Processes & Methodologies category 13.04% 6.25% 10.34%
Number of salaries quoted 2 4 11
10th Percentile - £31,475 -
25th Percentile £26,250 £31,813 £23,000
Median annual salary (50th Percentile) £27,500 £35,250 £31,000
Median % change year-on-year -21.99% +13.71% -62.42%
75th Percentile £28,750 £38,875 £42,625
90th Percentile - £41,800 £62,500
Essex median annual salary £32,500 £32,000 £29,250
% change year-on-year +1.56% +9.40% -29.94%

All Process and Methodology Skills
Colchester

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Colchester.

Permanent vacancies with a requirement for process or methodology skills 23 96 116
As % of all permanent jobs advertised in Colchester 92.00% 78.05% 97.48%
Number of salaries quoted 18 64 54
10th Percentile £26,425 £31,475 £30,500
25th Percentile £46,250 £35,000 £37,938
Median annual salary (50th Percentile) £53,750 £47,500 £53,750
Median % change year-on-year +13.16% -11.63% +7.50%
75th Percentile £70,000 £63,125 £65,750
90th Percentile £74,375 £73,750 £71,250
Essex median annual salary £42,500 £45,000 £47,500
% change year-on-year -5.56% -5.26% -0.98%

Customer Service
Job Vacancy Trend in Colchester

Job postings citing Customer Service as a proportion of all IT jobs advertised in Colchester.

Job vacancy trend for Customer Service in Colchester

Customer Service
Salary Trend in Colchester

3-month moving average salary quoted in jobs citing Customer Service in Colchester.

Salary trend for Customer Service in Colchester

Customer Service
Co-occurring Skills and Capabilities in Colchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (66.67%) Salesforce Service Cloud
Development Applications
1 2 (66.67%) LabVIEW
General
1 2 (66.67%) Analytical Skills
1 2 (66.67%) Electronics
2 1 (33.33%) Organisational Skills
Job Titles
1 2 (66.67%) Customer Engineer
1 2 (66.67%) Customer Support Engineer
1 2 (66.67%) Support Engineer
2 1 (33.33%) Service Desk Manager
2 1 (33.33%) Service Manager
Libraries, Frameworks & Software Standards
1 2 (66.67%) .NET
Miscellaneous
1 1 (33.33%) Driving Licence
Processes & Methodologies
1 3 (100.00%) Problem-Solving
2 2 (66.67%) Computer Science
2 2 (66.67%) CRM
Programming Languages
1 2 (66.67%) C#
1 2 (66.67%) Python
Qualifications
1 2 (66.67%) Degree
Vendors
1 2 (66.67%) Salesforce