6 of 6 Permanent IT Analyst Jobs in Colchester

PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London based … global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. … The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line Support Analyst Key More ❯

Red Sky Personnel is seeking an experienced and proactive IT Business Analyst to join a leading regional airline’s IT department in Guernsey - where this role will be based (with relocation support offered) This is a key role where you’ll be instrumental in aligning business needs … with IT solutions—aviation industry experience is essential. About the Role: As the IT Business Analyst, you will act as the link between airline business units and the IT department. Your mission: to enhance customer experience through effective analysis, documentation, and implementation of IT-driven … business improvements. You will take ownership of the full lifecycle of IT solutions—from requirements gathering through to implementation and training. Key Responsibilities: Gather and analyse business requirements through direct engagement with stakeholders. Draft and refine detailed Business Requirement Specifications including test cases, flowcharts, and mock-ups. Collaborate closely More ❯

the skills, commitment and loyalty of our people. We strive to offer a working environment where these attributes are rewarded and valued. Bodycote Group IT are looking to recruit an IT Service Operations Technical Analyst to join our busy team based in Macclesfield. Main Responsibilities: Resolving incidents … requests in line with the defined ITIL based processes and to agreed Business service levels. Delivering IT support and troubleshooting for Bodycote facilities and end users in a predominant Windows environment. Day to day monitoring and management of Bodycote infrastructure in the field. Identifying areas of improvement and implementing … corrective action to better Group IT Service Delivery. Engagement in new and upcoming IT related projects relating to upgrades and service improvement. Representing Group IT within the business and at all times delivering world class customer service. Collaboration with a global Bodycote Group IT presence supporting More ❯

IT Support Technician – 1st/2nd Line 📍 Exeter (Hybrid Working) I’m currently working with a leading professional services organisation based in Exeter who are looking for a skilled and customer-focused 1st/2nd Line IT Support Technician to join their growing team. This is a fantastic … opportunity for someone with helpdesk experience and a solid grounding in the Microsoft tech stack to join a collaborative and forward-thinking IT function. 💼 The Role: You’ll be responsible for delivering high-quality IT support across the business, acting as the first point of contact for users More ❯

IT/Desktop Support Analyst x 2/3 - New (REFBJ23) £35,000 - £40,000 + Excellent Benefits A high-profile organisation - recognised as the leader in its field - requires a number of IT/Desktop Support Analysts due to continued growth. Suitable candidates will have the … following: Strong experience in IT support. Professional, friendly approach with the ability to perform well under pressure. Punctual, good attention to detail. Excellent written and verbal communication skills. Good troubleshooting/problem solving skills. Office 365 administration & troubleshooting skills Desktop troubleshooting. Enthusiastic to learn and develop skills. Network & Firewall More ❯

escalation for all team members for Technical and non-technical queries. Work proactively to ensure smooth team operations and effective collaboration with other internal IT Teams and 3rd Party Suppliers. Assist in the management of Major Incidents with other Analysts to ensure quick resolution and be able to manage … Major Incidents out of hours if a Level 2 Analyst is not present Monitor the Service Desk Mailbox and Unassigned queue when required to ensure that emails and requests are actioned and responded to in a timely manner and adhere to any SLAs set Carry out initial support and … achieved Call handling for all inbound user contact to support new and existing Ticket Requests About us Essential Minimum 1 years experience within an IT Service Desk environment Strong understanding of all Microsoft Office applications; Outlook, Excel and Word Solid comprehension and working knowledge of network infrastructure, system and More ❯