IT Support Analyst (1st line)
Colchester, Essex, United Kingdom
Reed Technology
issues and implement long-term solutions. Provide 1st Line support coverage during staff shortages or peak demand. Manage escalated tickets from internal teams and external vendors. Assist with reporting, project delivery, and administrative tasks. Support and improve the ITSM platform (SysAid). Deliver desktop support including rebuilds, upgrades, migrations, and performance tuning. Key Skills & Experience Strong working knowledge More ❯
Employment Type: Permanent
Salary: GBP 25,500 Annual
Posted: