Professional Services Manager
Congleton, Cheshire, United Kingdom
Jonas Software
overseeing the delivery of professional services to customers overseeing the field service Site Engineer team. This role requires both technical knowledge and strong management skills to ensure high-quality service delivery, customer satisfaction, and team performance. This is a hybrid role, with a minimum of 3 days per week … Skills and Experience: Qualifications: Previous experience in customer-facing professional service management/leadership role in a similar technical sector Skills: Excellent communication, interpersonal, and presentation skills. Strong project management and organizational skills. Ability to manage multiple priorities and adapt to changing circumstances. Strong analytical and problem-solving … develop the team at all necessary levels. Emotional Intelligence: Self-awareness, empathy, and strong social skills for understanding and connecting with others. Communication: Clear expression and active listening to ensure effective teamwork and customer interactions. Problem-solving: Resourcefulness and calmness under pressure to resolve challenges effectively. Adaptability: Flexibility More ❯
Employment Type: Permanent
Salary: GBP Annual
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