ICT Service Desk Apprentice
- Hiring Organisation
- QA
- Location
- Quintrell Downs, Newquay, Cornwall, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £18,612 per annum
King’s Service Centre’s mission to support and deliver innovation and excellence to King’s College London, working towards our Vision 2029. Responsibilities: As a member of the Service Desk team, you will provide the highest standard of first line support for IT services to staff … students at Kings’ College London, delivering exceptional customer satisfaction and a personalised service, whilst achieving the defined service performance KPIs. The Service Desk is a 24-hour contact centre, supporting IT, Estates & Facilities, Switchboard, Student and Residences queries. The post holder will handle frontline queries from ...