7 of 7 Permanent Customer Service Jobs in Cornwall

shifts on a 4-on, 4-off rotation (days and nights) | Permanent Overview : A leading technology-driven organisation is seeking a technically skilled and customer-focused Technical Support Engineer to join its Global Customer Support team in Pool, Redruth. This is a hands-on role supporting a global … and respond to network and system alerts, identifying and resolving issues in line with SLAs Troubleshoot IP routing, switching, and RF-related faults across customer and internal systems Deliver exceptional customer service, managing support tickets from initial contact through to resolution Assist in training and mentoring junior … re Looking For: Essential: Proven experience in a technical support or network operations role Strong IP networking knowledge and troubleshooting ability Excellent communication and customer service skills Self-motivated with the ability to work independently in a fast-paced environment Willingness to work on a 24/ More ❯

shifts on a 4-on, 4-off rotation (days and nights) | Permanent Overview : A leading technology-driven organisation is seeking a technically skilled and customer-focused Technical Support Engineer to join its Global Customer Support team in Pool, Redruth. This is a hands-on role supporting a global … and respond to network and system alerts, identifying and resolving issues in line with SLAs Troubleshoot IP routing, switching, and RF-related faults across customer and internal systems Deliver exceptional customer service, managing support tickets from initial contact through to resolution Assist in training and mentoring junior … re Looking For: Essential : Proven experience in a technical support or network operations role Strong IP networking knowledge and troubleshooting ability Excellent communication and customer service skills Self-motivated with the ability to work independently in a fast-paced environment Willingness to work on a 24/ More ❯

in a global Technical Support team, assisting in mentoring and guiding 1st and 2nd line support teams to ensure quick and effective resolution of customer queries. Supporting the Team Lead and play a key role in delivering 24/7 service to the client. HSB Technical's client … continuously learn and support new systems and services. Quick to absorb technical knowledge, troubleshoot issues, and clearly explain product functionality over the phone. Excellent customer service skills, with confidence in both phone and face-to-face interactions. Determining priorities in an environment where customer demand varies constantly. … knowledge, technical and regulatory changes Managing other Shift workers Qualifications and requirements for the Technical Support Engineer: Desirable Experience Technical Engineering background Experience in Customer Service and Network Operations Familiarity with MOD systems and equipment support Hands-on experience with Inmarsat and/or VSAT systems Knowledge of More ❯

in a global Technical Support team, assisting in mentoring and guiding 1st and 2nd line support teams to ensure quick and effective resolution of customer queries. Supporting the Team Lead and play a key role in delivering 24/7 service to the client. HSB Technical’s client … continuously learn and support new systems and services. Quick to absorb technical knowledge, troubleshoot issues, and clearly explain product functionality over the phone. Excellent customer service skills, with confidence in both phone and face-to-face interactions. Determining priorities in an environment where customer demand varies constantly. … date with product knowledge, technical and regulatory changes Managing other Shift workers Qualifications and requirements for the Technical Support Engineer: ( Desirable Experience ) Experience in Customer Service and Network Operations Technical Engineering background Familiarity with MOD systems and equipment support Hands-on experience with Inmarsat and/or VSAT More ❯

provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go … manages all aspects of the daily shift operation in a cost effective and productive manner. The Shift Manager will be responsible for ensuring that service is in line with Service Level Agreements and Key Performance Indicator targets. This key leadership role will also effectively manage all colleagues on … the shift to ensure all Customer expectations are achieved. Key responsibilities Lead and manage the warehousing operation for the shift ensuring the effective and accurate sortation of goods. Ensure all activities are undertaken in line with company policies in safe and proactive manner Managing costs and performance of the More ❯

solver with a passion for supporting global networks? We’re looking for a Network Support Engineer to join a dynamic and fast-paced Global Customer Support team based in Redruth (Pool) . In this role, you’ll provide hands-on technical support across satellite communications, IP networking, and firewall … guiding junior engineers and taking ownership of complex technical challenges. 🔧 What You'll Do: Deliver 2nd line support for IP networks, satellite systems, and customer equipment Monitor systems proactively and respond to alerts in real time Troubleshoot issues across routing, switching, RF links, and Wi-Fi Own support tickets … from diagnosis to resolution, maintaining customer satisfaction Log incidents and actions accurately using tools like Freshdesk Share knowledge and mentor 1st and 2nd line engineers on shift Help refine internal processes and improve service delivery ✅ What You’ll Bring: Solid background in network or technical support (NOC or More ❯

a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of customer service is pivotal towards their Managed Services offerings, therefore the successful candidate will be a strong communicator via email, phone and email with … you! Essential Requirements: Experience in a 2nd line support capacity – telephone, email etc. Office 365/Azure Active Directory Exchange Networking – DNS, Firewalls, Routers Customer focused Desired Skills: Certifications – MCITP, CompTIA, Network+ Experience in an MSP environment Telco exposure The company offer a great company culture, paired with training More ❯