This is a truly unique opportunity to play a key role in the evolution of Newham’s newly created Digital, Data and Technology (DDaT) service, shaping the technical direction of the function whilst breaking down silos and working across traditional boundaries to deliver exceptional results. If you’re outcome … you. The role As the Assistant Director of Technology you will: Oversee the council’s entire technology function including infrastructure, engineering, business systems and servicedelivery Set and implement technology strategy and standards, driving innovation and digital transformation whilst ensuring robust servicedelivery and operational excellence … the organisation Drive the adoption of modern technology practices, promoting agile methodologies and cloud-first approaches. Establish and maintain robust governance frameworks for technology delivery Lead on technology initiatives, identifying and evaluating emerging technologies Be accountable for technology security and resilience, ensuring appropriate measures are in place to protect More ❯
Role Title: Service Manager - Children with Disabilities (CwD) Rate: £450 per day or 357.60 PAYE (Umbrella) Contract Type: Interim - 3 months (with potential for extension) Work Arrangement: Hybrid (on-site and remote) Location: Town Hall, Main Road, Romford RM1 3AR Local Authority: London Borough of Havering Please note: Registered … social workers will not be considered for this post. Key Focus The Service Manager will: Manage, lead, and oversee the daily operations of the Children with Disabilities (CwD) Service , ensuring high standards of practice in line with statutory guidance and best practice. Work closely with the Strategic Head … of Service for Early Help, CwD, and Family Support to continuously improve servicedelivery, driven by performance, risk, and demand. Key Deliverables Supervise and support staff to ensure effective service provision to children, young people, and families. Oversee accurate and timely case recording across all relevant More ❯
West Tolgus, Cornwall, United Kingdom Hybrid / WFH Options
Cooper Parry
the University of Essex and Innovate UK. The KTP Associate will research, innovate and develop an in-house solution for one of our key service line processes. You will be supported by a team of experts at the University of Essex as well as by senior members of the … at CP, University of Essex and Innovate UK. The Goal? To enhance efficiency and reduce manual effort across our teams. You will collaborate across servicedelivery and support teams at CP to acquire a deeper understanding of our business as well as the technology that could be leveraged … as part of the solution. You will be working with a variety of stakeholders across Operations, Tech and service lines to ensure the project runs seamlessly. 10% of your time will be dedicated to enhancing your knowledge and skills around technology and project management. Training will be through collaboration More ❯
and actions accurately using tools like Freshdesk Share knowledge and mentor 1st and 2nd line engineers on shift Help refine internal processes and improve servicedelivery ✅ What You’ll Bring: Solid background in network or technical support (NOC or similar) Strong troubleshooting skills with IP networking (CCNA, JNCIA … etc. a plus) Excellent communication and customer service mindset A proactive, calm approach to solving technical challenges Willingness to work within a 24/7 operational shift rota Bonus Points For: Experience with satellite communications (VSAT, Inmarsat, Iridium, etc.) Familiarity with military/defence-grade systems or MOD support More ❯
2nd Line Service Desk Analyst Location: St Ives, Cambridgeshire Hours: Monday Friday 8:00am 5:00pm Salary: £28,500 - £33,000 Benefits: 25 days holiday + 8 bank holidays, onsite parking, 24/7 access to Udemy for business, 24/7 access to GP support, 4x death in … service cover, enhanced pension, store discounts, cycle to work scheme, electric car scheme. Duration: Permanent Our client is searching for a tech-savvy problem solver to play a pivotal role in their daily operations. If your passionate about delivery top-notch IT support and ensuring clients needs are … escalating incidents to 3rd line where needed. Ensuring seamless client communication and managing expectations. Collaborating with the wider IT team to improve processes and service delivery. Staying ahead of the game by continuously improving your technical knowledge. What we are looking for: Proven experience working in a helpdesk environment More ❯