IT Support Team Leader
- Hiring Organisation
- Magnum Talent Ltd
- Location
- Tolvaddon, Camborne, Cornwall, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £35,000 per annum
technical issues, including hardware, software, and application support. This role involves leading and mentoring a team of support technicians, overseeing incident and service request management and maintaining a high standard of end-user satisfaction. The IT Support Team Lead collaborates with other teams and stakeholders to drive service improvements … Experience in a Supervisory role in IT customer support, service desk, or technical support roles Proven experience managing IT support teams, including performance reviews, workload management, and staff development. Experience working with ITSM platforms Solid understanding of IT service management practices, particularly incident, request, and problem management. ...