3rd Line Infrastructure Engineer - LUNA HSM
Corsham, Wiltshire, England, United Kingdom
Akkodis
a number of 3rd Line Infrastructure Engineers to join their team in Corsham. As a 3rd Line Infrastructure Engineer you will provide proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. This role requires hands-on experience working with Luna HSM including deployment, configuration and maintenance. Please note … once you have started in the position which the company will provide. The RoleAs a 3rd Line Infrastructure Engineer you will provide proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests.The Responsibilities* Call and incident Management* Respond to service calls and resolve incidents to ensure SLA targets … for resolution* Utilise the relevant ITSM tool suite to monitor progress of all incidents* Ensure accurate completion of all incident records and associated paperwork* Monitor and update the call management system as required* Assist with SLA reporting The Requirements The role requires hands-on experience with Thales Luna Backup HSM 7, Luna Network HSM 7, Luna PED (PIN Entry More ❯
Employment Type: Full-Time
Salary: £50,000 - £60,000 per annum
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