2 of 2 Permanent Support Engineer Jobs in Corsham

2nd/3rd Line IT Support Engineer – Security Cleared Location: Corsham – Hybrid Salary: £38,000 – £43,000 + Excellent Company Benefits + TAX FREE YEARLY Bonus NexGen Associates are partnered with a leading IT Consultancy working within the Government and Defence sectors. Due to continued growth, they are seeking an experienced 2nd/3rd Line IT Support Engineer to join their team. You will be working within a managed services environment, providing high-quality technical support across complex systems and classified networks. This role offers excellent exposure to modern technologies and structured processes – making it an ideal opportunity for service leavers looking to transition their technical skills into a commercial setting. You must hold … current SC Clearance (and be eligible for DV clearance) and be a sole British national due to the nature of the work. Key Responsibilities: Provide 2nd and 3rd line support for desktops, servers, applications, and networks. Troubleshoot and resolve escalated incidents across Windows, Linux and Microsoft technologies. Support the configuration, deployment, and maintenance of desktops, laptops, mobile devices More ❯

Job Title: 1st Line Support Engineer Location: Corsham (Full-Time, Onsite) Overview: Were working with a leading IT services provider to hire a driven and customer-focused 1st Line Support Engineer to join their team onsite in Corsham. This is an excellent opportunity for someone looking to build a solid foundation in IT support while … someone early in their IT career who is looking to develop and grow into more advanced technical positions. Key Responsibilities: Act as the first point of contact for technical support issues (via phone, email, and ticketing system) Troubleshoot and resolve basic hardware, software, and network problems Escalate complex or unresolved issues to 2nd or 3rd line teams Log and … manage support tickets, ensuring timely resolution and user updates Assist with the setup of hardware, software installations, and user account management Maintain clear and professional communication with end-users Contribute to knowledge sharing and internal documentation What Were Looking For: Previous experience in a helpdesk or IT support role (desirable, not essential) Passion for IT and eagerness to More ❯