as a technical expert and trusted advisor to our customers. This role bridges the gap between our engineering, product and growth teams by understanding customerrequirements, demonstrating how Cloudsmith's artifact management and software supply chain security solutions can address business and technical challenges, and setting the customer up for a successful deployment of Cloudsmith. The ideal candidate is passionate about technology, skilled in customer engagement, and adept at crafting innovative solutions that drive customer success. Key Responsibilities Pre-Sales Support: Collaborate with the growth team to understand customerrequirements and design solutions … product demonstrations, create technical presentations, and lead proof-of-value (PoV's) evaluations with prospects. Provide subject matter expertise during RFPs, technical calls, and customer meetings. Solution Design & Architecture: Analyze customer environments and architect scalable, secure, and reliable solutions using Cloudsmith's platform. Develop integration strategies for customers More ❯
what you do, and you should lead constant improvement initiatives whether they be refactoring code or suggesting ways to improve a product. Authority & Responsibility Customer Focus - you are responsible for helping to gather customerrequirements and ensuring compliance with applicable safety and regulatory requirements. Improvement including Corrective … reasonably be required in line with your main duties. Special Circumstances Occasional travel to our development offices in North America and Australia or our customer sites in North America, Australia and Europe. Work outside normal working hours may be required on occasions to meet deadlines. Essential: Degree (or equivalent … Personal drive, commitment and ability to self-organize. Ability to effectively multi-task. A good team player. Excellent written and verbal communication skills. Strong customer empathy and focus. Ability to adapt to changing objectives in a dynamic environment. Positive 'can do' attitude. Ability to provide servant-leadership. Willingness to More ❯
product backlog across one or more functional areas, ensuring we stay at the forefront of the industry. This involves gathering and prioritizing product and customerrequirements, and working closely with our development, sales, pre-sales, marketing, and professional services teams to surpass customer satisfaction goals and maintain … Join us at Kainos and be part of a dynamic team that is shaping the future with innovative and impactful products. Responsibilities include: Understanding customer needs, personas, and why they engage with your product. Becoming an expert in the problems we solve for and why they matter. Running structured … workshops with customers and internal stakeholders. Defining and building solutions to address customer needs. Defining the benefits your solutions deliver and how to measure success. Knowing your competition and how to stay ahead of them. Launching products and features, organizing and enabling internal teams such as delivery, pre-sales More ❯
to achieve our mission, we need your help. We're actively recruiting for a Field Engineer to support our regional delivery team in attending customer sites for IT/VOIP service activations, wireless surveys, and technical fault resolutions. Join us in shaping the future of connectivity! Your passion for … networking and customer service and can-do attitude will be your most important attribute, but the following experience will also help: CCNA qualification Experience in configuring and troubleshooting networking equipment (Cisco 2960 catalyst models, small business switches, Ruckus Switching equipment) Knowledge of Passive Optical Networks (PONs) and Point to … technology solutions transform the way people live and work and you will be a critical part of that. A typical day might include: Attending customer sites for IT/VOIP service activations and provisions Conducting wireless surveys and handling technical and infrastructure fault calls Collaborating with Senior Project Managers More ❯
