data is handled. Your role will sit within the Service Design & Transition team, and you will provide service design and transition expertise to projects and programmes, advising and gathering requirements, agreeing the path to live, and any milestones required to be met in order to reach live. You will lead on designing the end-to-end journey of often … processes, as well as any processes outside of the Service Design & Transition practice (e.g. project management office, enterprise design assurance - technology, change enablement). Collaborating with stakeholders to translate customerrequirements, business requirements and contractual obligations into end-to-end service design. Collaborating with internal and external stakeholders to identify requirements and design service support wraps … that meet the needs of the business, customers and service, aligning with Digital, Data & Technology and operational models, reporting and governance. These requirements and designs must describe the scope of services, delivery model(s), people, processes, Service Level Agreements (SLAs) and supporting Operational Level Agreements (OLAs) in order for the service to enter business as usual. Supporting the project More ❯
and knowledge to provide expertise to project teams, ensuring incoming services align to ITIL-based processes. Your role will involve translating the project's technical service and end user requirements into a supported, secure and operational service, in alignment with current NCA operational processes. This role involves working with a variety of stakeholders to manage risks and build consensus … Transition processes, as well as any processes outside of the Service Design & Transition practice (e.g. project management office, enterprise design assurance - technology, change enablement. Collaborating with stakeholders to translate customerrequirements, business requirements and contractual obligations into end-to-end service design: Collaborating with internal and external stakeholders, including project teams, to identify and understand requirements … with key stakeholders, both internally and externally, to ensure the processes are as efficient and in alignment with wider policies as possible. Working with suppliers to ensure the support requirements for services can be fulfilled by current contractual obligations, and requesting uplifts where required: Ensuring any new support requirements for a supplier are worked through with the supplier More ❯
and motivated Field Service Engineer to support, maintain and improve products and ancillary equipment. Your day will include corrective and preventative maintenance. Your primary objective will be to satisfy customerrequirements and ensure customer/company SLA and KPI targets and contractual obligations are fully achieved. What will you be responsible for? Identify system faults through electrical … testing procedures and with Vix software monitoring tools Rectify system, on-street hardware and on-vehicle hardware faults within SLAs Correspondence with customer on maintenance and fault issues Maintain and drive to improve KPI performance Installation and commissioning of on-vehicle and on-street equipment Maintain and update documentation accurately Liaise with local team and with Configuration Engineers Ensure … compliance of planned maintenance programme Attend periodic progress meetings alongside other Vix staff Ensure customer satisfaction Comply with Health and Safety Standards We regret that this position is only available for UK citizens/Residents with indefinite leave to remain in the UK, with current full time work rights for the United Kingdom, currently residing in the UK. This More ❯
of CME's trading platforms, including CME Direct Desktop, CME Direct Mobile, Clearport, EBS Workstation and BrokerTec Global Front End. The Product Owner is responsible for translating business and customer needs into a prioritized backlog of features and user stories, ensuring that relevant PODs and engineering teams understand not just what they are building, but why it matters to … pods and Product Managers in a Value Chain Coordinate dependency resolution with other Product Owners and other stakeholders Support Domain/Solution architects to define and discharge non-functional requirements Support Product Manager to assess costs and potential trade-offs associated with product-specific demand Continuously monitor the product's performance, gathering feedback from customers and stakeholders using data … driven insights to make informed decisions and prioritize future improvements Skills & Software Requirements: Excellent collaborative skills with the ability to influence cross-functional teams and build strong working relationships. Strong communication skills, able to articulate complex concepts clearly to both technical and non-technical audiences. Keen interest in and understanding of electronic trading workflows, particularly for derivatives, FX, or More ❯
further their career within a fast-paced environment. Main responsibilities: Be responsible for the creation and development of machine vision systems including cameras, lighting, optics, and software, based on customerrequirements in line with project schedules. Optimise the performance of vision systems, including speed, accuracy, and robustness, to meet the demands of high-speed industrial environments Deliver machine … and control systems elements of machines comply with applicable regulations. Support the project team during commissioning activities to achieve successful FAT and SAT. Commissioning of the machines at the customer's site. Produce project documentation such as FDS, SDS, FAT test protocols, risk assessments, training material. Reporting the progress of project work to your manager. Training customer employees … design, ideally with a hands-on approach. Knowledge of British and international standards relative to the design and installation of industrial automation systems. Willing and able to travel to customer sites both nationally and internationally Experience of conducting assessments and generating technical documents to support compliance with the Machinery Directive and other British and international standards. Sound interpersonal skills. More ❯
to resolve any issues which fall within the terms of the contract. Develops and maintains relationships across the business users and Lines of Defence to better understand and deliver customerrequirements by responding to changes in the internal and external business environment Has the ability to operate with a limited level of direct supervision. Can exercise independence of More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom
Radius
Description The role of Provisioning Delivery Co-Ordinator is really important to us. The focus of this exciting and challenging role is to manage the Provisioning and delivery of customer orders for Fixed Line, Broadband & IP Phone Systems which is essential for the continued success of our rapidly growing Telecoms Solution. The role is being offered on a … month contract duration, providing Maternity cover. Job Description Project management of customer orders (Broadband/Leased Line/Hosted), including providing detailed updates to customers via telephone and email. Ensuring all orders are kept fully updated with accurate notes on our CRM system. Accurate and timely processing of customer orders in line with our own SLAs and customerMore ❯
a professional & high-quality simulator experience for clients and visitors. Execute data analysis for customers. Modify simulation setup, entities, and environmental conditions to create new simulation scenarios to meet customer requirements. Updating policies/procedures and providing relevant documented feedback from the simulator session. Support in implementing and testing hardware and software upgrades. Liaising with colleagues and other departments … lead on the routine maintenance and the continual upgrading of simulator hardware, software, and the control rooms and shared spaces. Attend team and 1-1 meetings and fulfil reporting requirements as required by Artemis Technologies. Ensure compliance with Artemis Technologies Policies and procedures. Build good working relationships across Artemis Technologies. Contribute to shaping a culture that reflects Artemis Technologies More ❯