1 of 1 Permanent Incident Manager Jobs in County Antrim

Were looking for a proactive Major Incident Manager to join an expanding operations team for a prominent client of ours. Youll take ownership of critical incidents, coordinating rapid response and clear communication between service teams and technical recovery. Youll help ensure fast, effective resolution of major incidents and contribute to ongoing process improvements. Requirements: Experience managing high-priority … late weekly shifts) Willingness to undergo security clearance Responsibilities: Lead major incidents from start to finish Assign and confirm priority and severity Coordinate technical teams and communication throughout Host incident calls where required Escalate promptly when needed Validate fixes and confirm closure Produce incident reporting for management Support resolution of lower-priority incidents Complete timely post-incident More ❯