Service Delivery Manager for Network Operations
Belfast, Northern Ireland, United Kingdom
Airbus Operations Limited
by reading the full overview of this opportunity below. *Subject to the successful closing of the transaction with Spirit, after obtaining relevant regulatory approvals * *Job Summary: * The Service Delivery Manager (SDM) for Network Operations leads the delivery of end-to-end IT services to internal customers, ensuring alignment with business objectives and effective service management practices. This role … a deep understanding of ITIL processes. The SDM collaborates with cross-functional teams to enhance service quality, drive continuous improvement initiatives, and manage service provider contracts. *Key Responsibilities: * * Ensure Network operations for the site in line or above stringent commitments on internal and external Service Level Agreements. * The role is to manage and lead outsourced teams to deliver, maintain … Airbus IT is able to provide a reliable service to all Airbus employees located on this site * Ensure strict quality gates guaranteeing the maturity at entry into service of Network services. * Ensure the interface with sensitive and non-sensitive Businesses on Network topics. * Ensure the interface with Site Management on Network topics * Ensure the interface with Site More ❯
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