3 of 3 Permanent Service Delivery Jobs in County Antrim

needs, identifying opportunities for improvement and translating requirements into actionable recommendations. Designing and implementing technology operating models, capability frameworks and organisational structures. Supporting IT service management improvements, including ITIL-based approaches and service delivery transformation. Helping organisations transition towards product-based operating models, DevOps and value-stream … transformation. An understanding of technology organisational structures, capability models and operating model design. Experience in one or more of the following: IT service management, ITIL, transformation design and implementation, product-based ways of working or value stream mapping. Strong analytical and problem-solving skills, with the ability to assess ...

Network Operations function. This is a key operational leadership position, responsible for coordinating a technical support team during shift, ensuring incidents are managed effectively, service levels are consistently achieved and customers receive a high standard of service. The role would suit an experienced technical operations professional who is comfortable … working in a fast-paced environment, leading from the front and balancing day-to-day operational demands with the management of incidents, escalations and service improvement. The Role As NOC Shift Lead, you will take responsibility for the effective running of the operation throughout your shift. You will coordinate ...

Salary: £20.66 per hour Sector: Sports & Leisure Services The Opportunity Prime Recruitment Services are currently recruiting for a Systems & Resource Manager to support the delivery and continuous improvement of Sports Services in Lisburn. This is a varied role combining systems management, business support, procurement, income generation, data management … service improvement. The successful candidate will work closely with Area Managers, Council departments, external providers and other stakeholders to help ensure services are delivered efficiently and to a high standard. The role will also play a key part in maximising the use of leisure management systems and supporting ...