2 of 2 Permanent CCTV Jobs in County Armagh

Alarm Receiving Centre (ARC), providing remote assistance and support to multiple retail clients throughout the UK, responding to staff and building alarms, monitoring CCTV and engaging with emergency services when required.As the Service Delivery Manager, you must lead a team of Team Managers and Operators, and deliver against our client … regulated environment.DesirablePrevious ARC, SOC, Control Room, Monitoring Centre or Contact Centre management experience.Working knowledge of BS5979, BS7858 and relevant security industry standards.Experience of remote CCTV monitoring operations.Experience of alarm monitoring, incident management and emergency service liaison.Knowledge of Security Industry Authority (SIA) licensing requirements.Experience managing false alarm reduction programmes and customer ...

Customer Service Dedication to safety through our Zero Harm policy Access to business resource groups What you will do: Monitor, interrogate and respond to CCTV/Alarm activations, including escalation and reporting Answer intercoms and inbound telephone calls professionally, quickly and effectively Effectively use the telephone systems and follow … procedures Support the Control Room Supervisors and in their absence to take control of the operations (subject to training) Monitor and handle all incoming CCTV/Alarm activations for mobile patrol vehicles and dispatch mobile response teams accordingly Report any operational difficulties and problems to the supervisor on duty What ...