Remote 2nd line Technical Support Advisor OOH
- Location
- Armagh, County Armagh, United Kingdom
Description Out of Hours 2nd Line Technical Support Specialist Location: Remote, UK Salary: £30,000 - £32,000 + Shift Allowance Shift Pattern: 4 on, 4 off 7pm - 7am Includes weekends and bank holidays Are you a skilled problem-solver with a passion for technology and customer service? Join … they need us most. What You'll Do Provide 1st and 2nd line support across IT, telecoms and connectivity services. Troubleshoot and resolve technical issues via phone, email, chat and customer portal. Manage incidents, service requests and escalations efficiently. Work closely with internal teams and third-party suppliers ...