Customer Support Executive JBLE1 NI
- Hiring Organisation
- SalesNet
- Location
- Holywood, Co. Down, UK
articles, troubleshooting guides, and runbooks to improve resolution speed and consistency Track and report on key support metrics including response times, resolution rates, and SLA compliance Person Specification Essential knowledge & experience: 25 years of experience in a technical support, application support, or software helpdesk role Strong analytical and problem-solving ...