Senior End-User Specialist
- Location
- Newtownards, Northern Ireland, United Kingdom
line technical support to users across the organisation, taking ownership of incidents through to resolution. Troubleshoot and resolve issues across Windows endpoints, Microsoft 365, applications, hardware, peripherals and user accounts. Act as a senior point of escalation for more complex end-user and desktop support issues. Manage … desktop support or 2nd/3rd line IT support, ideally with experience operating at a senior level. You’ll ideally have experience across: Windows 10/11, Microsoft 365 and Active Directory/Entra ID Desktop, laptop, mobile and peripheral support Hardware deployment, configuration and troubleshooting ...