6 of 6 Permanent Customer Service Jobs in Coventry

Working in a fast-paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry and play a key role in ensuring the successful delivery of a premium IT support service. We … in technology, who is able to make suggestions for improvements and offer an opinion on new products or services. In addition, we are looking for a person with exceptional customer service skills, along with the ability to build effective working relationships with both team members and business users, and a flexible and committed approach to work. Job responsibilities … client management); End User Microsoft platforms (Active Directory, Office, SCCM); ITSM Tool Set (Ticket Management Software) preferred; Soft skills: Planning and organizing; Attention to details; Problem solving; Analysis; Flexibility; Customer sensitivity: Technical writing skills; Excellent English Language, Written and Spoken. What's next: It's best to apply today, because job postings can be taken down and we wouldn More ❯

this is the role for you . Expand business opportunities within current key accounts, agreeing supply/installation deals for multiple sites UK wide, as well as maintaining current customer base through strong customer service Building exceptional rapports with current clients & using strong relationships to open more doors, increase supply & increase profits Support the sales team in … will suit someone working as a Key Account Manager (KAM), National Account Manager (NAM), Account Manager, Senior Account Manager, Strategic Account Manager, Strategic Account Development Manager, Client Relationship Manager, Customer Key Account Manager, Customer Account Manager or Business Development Manager or similar More ❯

role: Control Room Operatives act as the primary contact and co-ordination point for both customers and our field-based resources. They look after the various aspects of each service request, ensuring that individual customer requirements are met, that the most appropriate and timely resource are allocated to each task, and that any obstacles/issues are carefully … Schedule: Day shift Monday to Friday Times negotiable: Ideally mon-thurs 2pm-10pm, Friday 12-8pm Candidate Requirements: Able to remain calm under pressure. A Team Player. Good customer service/communication skills. Able to work in a disciplined manner. - Willing and able to learn new information. Computer literate and good competency in Maths & English. Familiarity with More ❯

to cover maternity leave. As In-house HubSpot specialist, you will act as the internal expert and owner of the HubSpot platform, ensuring it effectively supports marketing, sales, and customer service teams to drive growth and efficiency. Key Responsibilities: Platform Management & Administration: Owning the day-to-day management and maintenance of the HubSpot CRM across all relevant hubs … Marketing, Sales, Service, Operations). Workflow Automation: Designing, building, and optimising automated workflows, sequences, custom objects, properties, and automation logic to streamline processes and improve efficiency. Data Management & Governance: Ensuring data integrity through regular cleansing, deduplication, enrichment, and standardisation processes, and ensuring compliance with data privacy regulations like GDPR. Implementation & Optimisation: Translating business requirements into scalable HubSpot solutions, managing More ❯

to cover maternity leave. As In-house HubSpot specialist, you will act as the internal expert and owner of the HubSpot platform, ensuring it effectively supports marketing, sales, and customer service teams to drive growth and efficiency. Key Responsibilities: Platform Management & Administration: Owning the day-to-day management and maintenance of the HubSpot CRM across all relevant hubs … Marketing, Sales, Service, Operations). Workflow Automation: Designing, building, and optimising automated workflows, sequences, custom objects, properties, and automation logic to streamline processes and improve efficiency. Data Management & Governance: Ensuring data integrity through regular cleansing, deduplication, enrichment, and standardisation processes, and ensuring compliance with data privacy regulations like GDPR. Implementation & Optimisation: Translating business requirements into scalable HubSpot solutions, managing More ❯

your expertise and make a real impact. What You’ll Be Doing As part of the Technical Services team, you’ll be involved in: Technical Administration: Managing inboxes, validating customer accounts, updating support cases, and helping users access technical documents. Document Migration & Editing: Assisting in the migration of technical publications, editing documents using tools like PTC Arbortext and Adobe … for detail. Some experience or familiarity with the following is helpful, but not essential: Case management systems SGML editing tools (e.g. Arbortext) Adobe FrameMaker Technical illustration software (e.g. IsoDraw) Customer service or administrative experience If you’ve worked on documentation projects, studied technical writing, or have a passion for clear communication, we’d love to hear from you. More ❯