case persuasively upwards, downwards and externally in a confident manner. Ideally, you will hold a LEAN, IT and/or Change Management Qualification. An ITILFoundationCertificate (or equivalent) will also be considered. Please note, qualified by experience will also be accepted. Experience in creating various functional More ❯
Coventry, England, United Kingdom Hybrid / WFH Options
EA First
case persuasively upwards, downwards and externally in a confident manner. Ideally, you will hold a LEAN, IT and/or Change Management Qualification. An ITILFoundationCertificate (or equivalent) will also be considered. Please note, qualified by experience will also be accepted. Experience in creating various functional More ❯
to achieve business objectives. Documentation & Training: Contribute to the development of business process documentation and provide training on new or updated processes and systems. ITIL Process Support: Assist in the improvement of ITIL-aligned processes, including Change Management, Release Management, and Service Validation and Testing. Team Development: Support … Authority. The ideal candidate will have: Degree-educated in IT, Business, or a related discipline. Considerable experience in IT change management and business analysis. ITILFoundation certification (or equivalent). BCS International Diploma in Business Analysis (or equivalent). Sofico Miles Functional Training and Miles Configuration Training (or … and Retailer modules, E-Commerce solutions, and BI tools. Familiarity with Salesforce and Amazon Connect CTI, or similar cloud contact centre solutions. Solid technical foundation, with the ability to communicate technical information to non-technical stakeholders. Familiarity with cloud technologies and basic integration between IT systems. Stellantis is proud More ❯
and automation. Documentation & Training: Ensure the development and maintenance of business process documentation. Provide training on new or updated processes, ensuring effective knowledge transfer. ITIL Process Management: Support the continuous improvement of ITIL-aligned processes, including Change Management, Release Management, and Service Validation and Testing. Team Development: Lead … IT, Business, or a related discipline. Substantial experience in IT change management and business analysis. Experience managing a team and delivering successful IT changes. ITILFoundation certification (or equivalent). BCS International Diploma in Business Analysis (or equivalent). Sofico Miles Functional Training and Miles Configuration Training (or … and Retailer modules, E-Commerce solutions, and BI tools. Familiarity with Salesforce and Amazon Connect CTI, or similar cloud contact centre solutions. Strong technical foundation, able to liaise effectively with technical teams while understanding business needs. Understanding of cloud technologies and integration between various IT systems. Stellantis is proud More ❯
and automation. Documentation & Training: Ensure the development and maintenance of business process documentation. Provide training on new or updated processes, ensuring effective knowledge transfer. ITIL Process Management: Support the continuous improvement of ITIL-aligned processes, including Change Management, Release Management, and Service Validation and Testing. Team Development: Lead … IT, Business, or a related discipline. Substantial experience in IT change management and business analysis. Experience managing a team and delivering successful IT changes. ITILFoundation certification (or equivalent). BCS International Diploma in Business Analysis (or equivalent). Sofico Miles Functional Training and Miles Configuration Training (or … and Retailer modules, E-Commerce solutions, and BI tools. Familiarity with Salesforce and Amazon Connect CTI, or similar cloud contact centre solutions. Strong technical foundation, able to liaise effectively with technical teams while understanding business needs. Understanding of cloud technologies and integration between various IT systems. Stellantis is proud More ❯
Methodology Proficiency : AWS/cloud experience or exposure to cloud-based/SaaS solutions. Familiarity with engineering delivery, Prince2, Agile, Jira, and Scrum methodologies. ITILFoundation certification (minimum). Team and Stakeholder Management : Experience in managing teams across multiple skillsets/disciplines. Strong stakeholder management and influencing skills More ❯
