Perform root-cause analysis, use data to identify the scope and scale of impact Provide technical support for SW issues debug and resolutions Manage JIRA Ticket system and take an ownership of issues from start to finish Engage with customer face to face/attend meetings and cascade information more »
with the test and validation team. Desirable Skills and Experience: IOT based protocols – GSM-AT, MQTT, Azure IOT Cloud Technical lead experience Agile development – JIRA, GitHub etc This role will best suit a senior embedded engineer who has strong industry experience in successfully delivering embedded solutions and take a more »
Coventry, England, United Kingdom Hybrid / WFH Options
Kapsch TrafficCom AG
in an MSP environment, dealing with multiple internal & external resolver groups Call/contact centre experience Experience in use of ITSM Platforms (Cherwell, ServiceNow, Jira, Remedy etc) Effective & efficient communication (written and verbal) ITIL V4 foundation (desirable) Able to obtain security clearance (BPSS - Baseline Personnel Security Standard) UK road more »
IDE RF technologies - LoRa or similar Desirable Skills and Experience: IOT based protocols - GSM-AT, MQTT, Azure IOT Cloud Technical lead experience Agile development - JIRA, GitHub etc This role will best suit a senior embedded engineer who has strong industry experience in successfully delivering embedded solutions and take a more »
