Network Management Centre Engineer
Coventry, West Midlands, United Kingdom
M Group Energy
will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks - We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep … things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? As part of a 24/7 rota, you'll play a vital role in overseeing our strategic network and facilitating smooth service transitions. Your responsibilities will involve … troubleshooting, issue resolution, and fostering effective communication with customers and various stakeholders. You'll be working to meet 99.99% network availability and management of customer incidents and faults within agreed SLAs. You'llsupport rapid restoration of network fault resolution prior to critical servicefailure where possible, ensuring that 3rdPartyteam remain within agreed fault management guidelines. You'll More ❯
Employment Type: Permanent
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