1 of 1 Permanent Senior Service Manager Jobs in Coventry

experienced ICT Infrastructure Leader to manage and continuously improve the Trust's corporate systems and server estate, ensuring secure, resilient, and high-quality service delivery. The role provides overall leadership of third-line infrastructure support, overseeing incident, problem, change, and configuration management, cyber security compliance, data centre operations, backups … KPIs, Trust policies, and statutory requirements. Acting as deputy to the Head of Technical Services, you will deliver infrastructure projects using PRINCE2, drive continual service improvement, champion best practice aligned to ISO 27001 and ISO 9001 standards, and ensure excellent communication with stakeholders across the organisation. Main duties ...