1 of 1 Permanent Servant Leadership Jobs in Coventry

Senior Manager - IT Shared Service (Major Incident)

Hiring Organisation
Coventry Building Society
Location
Coventry, West Midlands (County), United Kingdom
Salary
£ 80 K
accountable for leading, shaping and continuously improving the Group’s Major Incident Management capability across the Society and the Bank.The role provides strategic leadership, governance and oversight of the Major Incident Management function, ensuring the effective response, coordination and resolution of high-impact technology incidents.As the senior authority … service restoration performance and ensuring lessons learned are translated into measurable improvements that reduce operational risk and enhance customer and colleague experience.This is a leadership role as defined by the Group’s leadership capability framework. In the teams that you work in and/or manage you will ...