3 of 3 Permanent Service Delivery Jobs in Coventry

Service Desk Engineer Location: Coventry - Office-based Reports to: Support Team Leader Salary - £36,000 + package My client are an established and growing Managed Service Provider who are seeking a Technical Engineer to join their IT Services team. This role is ideal for an experienced IT Support … support and on-site client visits, offering exposure to a diverse range of technologies and environments. Key Responsibilities: Provide technical support for incidents and service requests, resolving complex infrastructure and end-user issues Troubleshoot and maintain servers, networks, cloud platforms, and endpoint systems Escalate complex issues when required while ...

This is a senior leadership role responsible for ensuring core systems, infrastructure, and user services operate reliably, securely, and at scale. You'll oversee service delivery across the service desk, infrastructure, cloud platforms, and operational security. Working closely with senior technology leadership, you will ensure services remain … resilient while continuously improving operational performance and user experience. This role combines strategic leadership with operational accountability, balancing service reliability, risk management, and continuous improvement. What you'll be doing Leading the operational running of technology services including service desk, infrastructure, cloud, and networks Acting as the senior ...

summary University Hospitals Coventry & Warwickshire NHS Trust's ICT Department is seeking an experienced and motivated professional to lead the delivery and continual improvement of the Trust's Voice Telephony services. This role is responsible for ensuring that voice communication services are reliable, secure and aligned to the operational … corporate services. The post holder will provide leadership across voice communication technologies, work collaboratively with internal teams and external partners, and contribute to service modernisation, efficiency and value for money. The role also plays a key part in developing staff, supporting out-of-hours service provision, ensuring compliance ...