Commercial Business Analyst
- Location
- Coventry, England, United Kingdom
Business Analysis & Requirements Partner with stakeholders to understand strategic objectives, operational challenges and opportunities for improvement. Lead requirements-gathering activities through workshops, interviews and stakeholder sessions. Analyse and document current "As-Is" and future "To-Be" business processes. Develop clear business requirements, functional specifications, user stories, process maps … Aftersales processes and systems , analysing end-to-end customer, dealer and operational journeys. Your work will support systems and processes covering areas including: Quotation management Vehicle ordering and fulfilment Dealer order management Inventory visibility Service planning Warranty processing Parts ordering and logistics Service and repair management ...