2 of 2 Permanent Service Design Jobs in Craigavon

services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies … systems and providing world-class support across all regions and offices to enable frictionless user experiences. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes ...

Support Analyst to join the IT Services team in Belfast. The role focuses on administering ITSM processes, maintaining documentation, and supporting Change, Problem and Service Design activities. You will coordinate governance forums, produce management information, and escalate risks and exceptions to process owners. Strong ITIL background and stakeholder ...