2 of 2 Permanent Case Management Jobs in Crawley

pivotal role, you will serve as the technical bridge between our Business Line Software Solutions and our global regional teams. You'll collaborate with cross-functional partners-including Product Management, Program Management, Engineering, Clinical Validation, and more-to ensure our software solutions are delivered with the highest quality and impact to healthcare providers around the world. Join Us … regional support teams with assistance on technical service issues and handing escalated technical issues per established policies and procedures. Lead point of contact for Elekta software products T4 technical case escalations and related knowledge article creation. Lead investigations and resolution of technical issues that impede the installation, support, and/or use of Elekta Software products (core products as … a technical role supporting alpha, pilot and early adopter sites (in conjunction with regional teams) during the planning, deployment and post go-live phases. Autonomously reach out to Product Management and Engineering to discuss new features and gather knowledge on new technologies with new products Global Salesforce Knowledge Articles management Design and perform service validation for software products. More ❯

ordinate Employment Tribunal responses, liaising with managers, solicitors and witnesses. Support the administration of complex ER casework, including investigations, disciplinaries, grievances and appeals. Maintain and update the Employee Relations case management system (Assure/Selenity), trackers and reports. Take minutes at complex and sensitive ER meetings. Manage the transcription service, ensuring timely booking and cost management. Act as More ❯