3 of 3 Permanent ITSM Jobs in Crawley

field Experience or exposure to DevOps teams, tools, and culture: Continuous Integration/Continuous Delivery (CI/CD), Configuration Management, Monitoring/management solutions, ITSM (helpdesk) solutions Excellent communication skills, written and verbal Demonstrated history as a public technical or company advocate through roundtable discussions, webinars, blogs or other articles ...

levels. Experience architecting services within a managed service provider (MSP), system integrator, or IT reseller environment. In-depth knowledge of Service Desk and IT Service Management, along with technical and commercial awareness of the broader service portfolio. What can we offer you? Through our one of a kind training programme ...

resolve common IT problems, escalating complex issues to higher levels. Possess a solid understanding of IT infrastructure Be proficient in using IT service management (ITSM) tools and ticketing systems. Accurately document all incidents, solutions, and actions taken. Identify trends and patterns in user issues to proactively address potential problems. Contribute ...