1 of 1 Permanent Service Management Jobs in Crawley

plans in place, working closely with business units to ensure alignment between business continuity and technology recovery strategies. Track key performance indicators (KPIs) for service design and service transition concerning DR and BC, as well as developing dashboards and reports to provide visibility into DR readiness and BC … effectiveness. Identify opportunities to enhance DR and BC processes through lessons learned and industry best practices, whilst collaborating with technology teams to improve service resilience and reduce downtime. About you We are looking for candidates who have a background in IT Disaster Recovery and Business Continuity. We'd also … our successful Technology Disaster Recovery and Business Continuity Manager to demonstrate the following: Proven expertise in IT Disaster Recovery (DR) and Business Continuity (BC) management, preferably within an ITIL v3 environment. Strong knowledge of IT Service Management (ITSM) principles, as well as DR and BC best practices. More ❯