Technical Architect (Service)
Crawley, Sussex, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Rentokil Pest Control South Africa
This role focuses on the architecture and technical design of solutions that support our global Service operations. This includes systems and processes related to scheduling and routing of technicians, job management, work order completion, inventory management, customer communication, and reporting and analytics related to service delivery. Main Purpose of Role The Technical Architect will play a key … role in defining and delivering the technical strategy for our Service solutions. This includes: • Designing and documenting solutions that are aligned with Service objectives, scalable, and integrated with other relevant systems (e.g., CRM, billing). • Selecting and integrating appropriate technologies to enhance Service efficiency and customer satisfaction. • Providing technical leadership and guidance to development teams. • Ensuring adherence to … architectural principles and standards. • Collaborating with stakeholders across Service teams globally to understand their needs and translate them into technical solutions. • Ensure colleagues involved in design activities (eg Business Analysts, Technical Architects) are following best practice design principles in line with the company architectural strategy Tasks & Responsibilities • Define and maintain the technical architecture for Service solutions. • Design More ❯
Employment Type: Permanent
Salary: GBP Annual
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