of Job To provide analysis, planning, process control, documentation and support across the end-to-end delivery team activity which includes configuration ticket management, release management, system testing, UATtesting and production support/live system issue triage. Reporting into the Delivery, Release & Support Manager and/or Senior Delivery Manager and working closely with other leaders within More ❯
Crawley, Sussex, United Kingdom Hybrid / WFH Options
Rentokil Initial plc
Responsibilities Provide 2nd and 3rd line Support for the NAV and Business Central systems Contribute to end-user training including development of system documentation and training materials Work closely with the Business Central Support Manager, a on projects and continuous improvement Contribute … in the data migration and data mapping for Business Central projects Form part of project teams delivering key projects in line with the business strategy, including support in training, UAT and go live Establish and maintain relationships with stakeholders and their teams in order to understand the needs of the individual functions and the organisation as a whole Assist with … the document and centralise training notes Assist in defining and documenting testing of agreed changes Primary contact for Key report queries Requirements: Qualifications & Experience Essential: Dynamics NAV/Business Central knowledge (Microsoft Dynamics NAV 2013/2016, Microsoft Dynamics 365 Business Central), specifically Finance Management, Fixed Assets, Inventory Management and Purchasing modules. Experience with supporting end-users with queries More ❯