the helpdesk system and content are up-to-date. Investigate and resolve issues for users and systems including:Desktops, Printers, Laptops & Networking Maintain ActiveDirectory, to ensure user information is optimal and secure. Participate and manage office moves to facilitate a seamless transition. Log and resolve more »
ideal candidate will possess a deep technical knowledge of various IT systems and technologies, including Windows desktop and server environments, Office 365 administration, ActiveDirectory, Azure cloud services, Network Troubleshooting, Telephony systems. Responsibilities: Provide 1st and 2nd line technical support to clients, troubleshooting and resolving issues … required: A proven track record in Managed Service Provider (MSP)/IT Solutions environment. Proficiency in Windows desktop and server operating systems, including ActiveDirectory and Group Policy management. Strong understanding of Office 365 administration, including Exchange Online, SharePoint, and Teams. Knowledge of Azure cloud services more »