manage difficult customer conversations Self-motivated, capable of working on own initiative. Strong organisational skills. Experience of working on a CRM system, preferably Salesforce Have a good understanding of Microsoft Office (Excel, PowerPoint, and Word). Experience of working within the Telco industry would be desirable but not essential Additional Information #LI-JW1 Still Curious? If you More ❯
Security policies and procedures What do we expect of you? Strong attention to detail and the ability to manage multiple clients at any one time Excellent knowledge of Excel Strong communication skills, with the ability to manage time effectively Problem solving skills with focus on quality and the onboarding customer service delivery. Excellent communication skills, with the ability … pressure, to complete required tasks to required deadlines. Ability to work effectively as part of a team to meet both client and business needs. Experience in the use of Microsoft Office- Teams, Word, Excel etc. What can you expect of us? • A friendly culture that mirrors our proposition to our customers. • A fast-growing organisation that defines More ❯
pressure, to complete required tasks to required deadlines. Ability to work effectively as part of a team to meet both client and business needs. Experience in the use of Microsoft Office- Teams, Word, Excel etc. What can you expect of us? • A friendly culture that mirrors our proposition to our customers. • A fast-growing organisation that defines More ❯
of a team Telecoms knowledge/experience in the industry is desirable Proficient in the use of Customer Service Management system – Salesforce is desirable Proficient in the use of Microsoft packages e.g. Outlook, Word, Excel The ability to prioritise tasks, with strong organisational and time management skills. Able to adapt and succeed in a fast paced, changing More ❯
