Desktop Support Engineer x2 Crewe (Service Now SCCM Intune)
- Hiring Organisation
- Adecco
- Location
- Crewe, Cheshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £40000 - £42000/annum + Benefits
Your role First point of contact for customers, delivering the highest level of customer service and engagement. Liaising continuously with customers to ensure smooth communication and efficient service whilst resolving customer queries onsite. Providing advice with guidance through user best practices, identifying and mitigating repeatable cases and creating knowledge base … using a Configuration Management Database (CMDB) and Active Directory (AD). Requirement to drive between sites and provide hands-on support. Skills Excellent communication and interpersonal skills, with the ability to interact effectively with customers and technical teams at all levels. Ability to work within a busy environment ...