1st Line Support Engineer
- Hiring Organisation
- A1people
- Location
- East Sussex, Crowborough, United Kingdom
- Employment Type
- Permanent
- Salary
- £28000 - £30000/annum
client based in East Sussex is currently looking for a 1st Line Support Engineer to join the team, you will act as the first point of contact for clients requiring IT support. You will be responsible for logging, troubleshooting, and resolving technical issues, while delivering … recurring issues and contribute to problem management Escalate complex or unresolved issues to 2nd/3rd line support Previous experience in a 1st Line/Service Desk role (MSP preferred) Strong customer service and communication skills Basic knowledge of: Windows 10/11 Microsoft ...