2 of 2 Permanent Customer Service Jobs in Crowborough

contact for clients requiring IT support. You will be responsible for logging, troubleshooting, and resolving technical issues, while delivering a high level of customer service. Working within a Managed Service Provider (MSP) environment, you will support multiple external clients , ensuring issues are resolved efficiently or escalated appropriately … line with service level agreements (SLAs). Act as the first point of contact via phone, email, and ticketing system Log, categorise, and prioritise incidents and service requests Communicate clearly with users, providing updates and managing expectations Deliver excellent customer service and maintain strong client relationship ...

deliver profitable growth and market-leading solutions. Manage the complete product lifecycle, from concept and market definition through to retirement, ensuring maximum profitability and customer value. Develop and execute global product and market strategies for the Industrial Gas segment. Monitor market trends, customer needs and competitor activity … enhance market competitiveness. Lead the successful launch of new products and solutions globally. Build strong relationships with key customers and establish effective Voice of Customer (VOC) networks. Support regional sales and service teams with product expertise, positioning and growth initiatives. Prioritise and drive sustaining engineering activities to support ...