improvement Managing external vendor relationships when needed Key Performance Indicators (KPIs) Ticket closure rate and SLA adherence Volume of completed change requests Team satisfaction and feedback scores YOU? Proven experience managing a helpdesk or IT support function Excellent communication and problem-solving skills Solid understanding of helpdesk tools (e.g., Jira) and ITIL practices A passion for customer service and … improving userexperienceExperience with Microsoft technologies, including: Office 365, Dynamics CRM, Business Central Intune, Copilot, and AI tools for troubleshooting Full driving license with flexibility to travel between offices If you're a driven, customer-focused IT leader ready to take ownership of a critical function and be part of an exciting growth story - I'd More ❯
improvement Managing external vendor relationships when needed Key Performance Indicators (KPIs) Ticket closure rate and SLA adherence Volume of completed change requests Team satisfaction and feedback scores YOU? Proven experience managing a helpdesk or IT support function Excellent communication and problem-solving skills Solid understanding of helpdesk tools (e.g., Jira) and ITIL practices A passion for customer service and … improving userexperienceExperience with Microsoft technologies, including: Office 365, Dynamics CRM, Business Central Intune, Copilot, and AI tools for troubleshooting Full driving license with flexibility to travel between offices If you're a driven, customer-focused IT leader ready to take ownership of a critical function and be part of an exciting growth story - I'd More ❯
developers who lack prior web development experience. This role requires a seasoned leader who is deeply technical, comfortable working without the traditional support of dedicated DevOps or UI/UX specialists and thrives in a high ownership environment. Key Responsibilities Architect, design, and implement core functionality across the full stack: Blazor UI, ASP.NET Core backend, database integration, and deployment Provide … service and software providers Education/Qualifications Required: Degree in computer science (or similar) Mathematics to A Level or equivalent English language to GCSE or equivalent Software Engineering Manager Experience: 10+ Years in a commercial software development role, with at least 3 years in a leadership or managerial role Proven, recent, hands-on development experience with C#, ASP.NET … Core, Blazor, and T-SQL Solid understanding of web application architecture, component-driven UI development, and backend integration Experience deploying self-hosted applications, with working knowledge of configuration, infrastructure, and security considerations Ability to provide architectural clarity and technical mentorship to engineers transitioning from desktop to web development Excellent communication and organisational skills, with the ability to set direction More ❯
Croydon, London, United Kingdom Hybrid / WFH Options
Tropic Skincare Limited
You'll work in close partnership with the senior leadership team to ensure that Tropic continues to thrive and innovate in the digital space. From sales growth and customer experience to digital transformation and platform optimisation - this role covers it all. Key Responsibilities Strategic Leadership Lead all digital marketing and e-commerce initiatives that align with and support Tropic … Foster a high-performance, collaborative culture focused on creativity, accountability and innovation. Digital Marketing Execution Oversee all digital marketing channels including: Paid search, Paid Social and SEO CRM Website UX, performance and CRO Ensure campaigns are fully integrated across all channels, maximising their impact and reach. Manage and evolve the company's digital content strategy; monitor performance and drive continuous … actionable insights and detailed reporting to inform ongoing strategy. Continuously research competitors and benchmark performance to maintain Tropic's leadership in the category. What we're looking for Proven experience in a senior digital marketing and/or e-commerce leadership role, ideally within a high-growth DTC or consumer brand. Demonstrated ability to lead successful teams and manage More ❯
