2 of 2 Permanent Customer Experience Jobs in Cumbria

Stock Control: Maintain accurate hardware records and follow stock control processes, including allocation and disposal. Service Coordination: Manage IMAC activities from initiation to completion, ensuring timely delivery against SLAs. Customer Experience: Provide a friendly, professional service at all times, supporting users on-site and ensuring minimal disruption. What You'll Bring Experience in IT support or a More ❯

development and deliverables meet compliance needs. Develop and manage the program roadmap, timelines, and resource plans. Manage change and transition planning to support adoption and minimise disruption. Required Skills & Experience Proven experience delivering re-platforming programs. Strong understanding of multi-channel environments and customer experience. Excellent stakeholder management and communication skills. Proficient in program governance, budgeting, and … reporting. Experience working with Agile and Waterfall methodologies. Ability to lead cross-functional teams. Desirable Experience in retail, consumer goods, or eCommerce sectors. Formal project/program management certification (e.g., PMP, MSP, PRINCE2, Agile). Please email your CV to apply for this opportunity More ❯