1 to 1 of 1 Permanent Incident Management Jobs in Cumbria

day operations of our IT services to ensure smooth delivery and optimal performance. This role requires a strategic mindset, strong leadership skills, strong vendor management skills and an overarching technical understanding to manage a team that will drive operational excellence across our services offering. The Benefits Salary – up to … maximising the number of successful IT changes by ensuring that risks have been properly assessed authorizing changes to proceed and managing the change schedule. Incident Management: Oversee and respond to Technology incidents and emergencies. Develop and maintain an effective incident response plan, ensuring that the team can … service teams. Provide leadership, set clear objectives, offer training and development opportunities, and foster a culture of continuous improvement and accountability. Vendor and Stakeholder Management: Manage relationships with external vendors and internal stakeholders. Manage service agreements, ensure that service levels meet organisational needs, and communicate effectively with stakeholders to more »