8 of 8 Permanent Social Skills Jobs in Cumbria

performance management and disciplinary processes where required. Proactively monitor ticket dashboards to identify potential SLA breaches and communicate risks to relevant stakeholders. Maintain regular communication with local and remote teams through Microsoft Teams and other collaboration tools, ensuring concerns are addressed and escalated where appropriate. Provide management cover … represent and advocate for customer requirements. The confidence to challenge existing processes constructively and identify opportunities to improve service quality, efficiency and profitability. Excellent communication, leadership and stakeholder management skills. The ability to work effectively within demanding operational environments while maintaining a focus on service excellence and continuous improvement. Strong ...

tickets. Data Integrity & Reporting: Quality-check documentation and CRM entries for accuracy, manage reporting for deal progression, and maintain up-to-date customer databases. Communication Hub: Manage departmental inboxes, handle incoming calls for the Sales department, and collaborate with internal teams to ensure a seamless client onboarding journey. Team Support … this role, you will need: Superb Organisation: The ability to prioritize workloads, multitask, and stay calm under pressure in a fast-paced environment. Great Communication: Strong listening and interpersonal skills, with the confidence to collaborate effectively across different departments. Technical Aptitude: Proficiency in everyday IT tools, including MS Office ...

Microsoft Dynamics 365 Developer Hybrid (twice a month) £40k-£50k Skills: Dynamics 365, Power Platform, Azure Integration Services, Power Automate, Dataverse, CI/CD, Azure DevOps This growing technology-driven organisation is looking to add a Microsoft Dynamics 365 Engineer to an established delivery team. You will work closely … Automate and model-driven apps Experience working within agile delivery environments Knowledge of CI/CD pipelines, automated deployments, and source control practices Strong communication skills with the ability to work effectively with technical and non-technical stakeholders Microsoft Dynamics 365 and/or Power Platform certifications would ...

Platform including Power Automate and model-driven appsExperience working within agile delivery environmentsKnowledge of CI/CD pipelines, automated deployments, and source control practicesStrong communication skills with the ability to work effectively with technical and non-technical stakeholdersMicrosoft Dynamics 365 and/or Power Platform certifications would be advantageousThis ...

servers and cloud platforms. A good understanding of cyber security best practice and IT governance. Experience managing third-party suppliers and service providers. Excellent communication skills with the ability to engage stakeholders at all levels. A proactive and commercially minded approach to problem solving and continuous improvement. Ambition ...

KPIs are met Act as a key point of contact for stakeholders and service users Drive continuous improvement and operational efficiency Ensure effective communication across teams and locations Maintain high standards of service, compliance, and customer satisfaction About You Proven experience in a Service Delivery Manager or similar leadership role … leadership skills , with a track record of managing technical teams Background in IT services (essential for understanding delivery and technical environments) Excellent communication and stakeholder management skills Able to work effectively in a fully onsite environment Location & Travel Primary site: Westlakes Science & Technology Park, Whitehaven (CA24 3JZ) Additional ...

produce management information to track performance. Contribute to the identification and mitigation of IT risks and compliance with policies, procedures, and regulatory requirements. Skills & Experience: Experience in IT support/customer service roles, ideally in an IT environment. Strong knowledge of Microsoft software (Windows, Outlook, Office). Experience with … virus, firewalls, patching) is desirable. Knowledge of Microsoft Cloud technologies such as Azure and MS SQL is desirable but not essential. Excellent customer service, communication, and prioritisation skills. Self-motivated, solution-focused, and attention to detail. Full driving license and willingness to travel occasionally to branch locations. What ...

systems Relevant industry qualifications (FIA or equivalent advantageous) Strong fault-finding ability Comfortable with digital reporting systems Solid understanding of health & safety practices Good communication and customer-facing skills Self-motivated and organised approach Full UK driving licence Join a well-established and growing organisation delivering high-quality fire ...