1 of 1 Permanent Management Information System Jobs in Cwmbran

to travel to a number of the Trusts sites. Prioritise and respond to calls assigned in the ICT helpdesk software, ensuring the integrity of the call and solution information is kept up to date. Liaise with both internal and external agencies for the installation/configuration of new and current systems. The ability to speak Welsh is desirable … Desktop configuration LAN Troubleshooting Desirable ITIL Foundation qualification Microsoft or other leading industry leading applications and systems related qualifications. Knowledge of Service Level Agreements Good understanding of Performance Management principles. General understanding of incident management. General understanding of IT Security principles. Experience Essential Extensive experience in the implementation and support of applications and systems. Desirable Experience of IT … a healthcare environment. Skills and Attributes Essential Good problem solving, fault finding and rectification techniques. Ability to think clearly and logically. Ability to work with and understand applications and system components. Good interpersonal skills - able to elicit relevant information from users, provide telephone support, advise and guide staff on appropriate system usage. Explain technical issues in More ❯