1 of 1 Permanent Service Manager Jobs in Darlington

Job summary This is an excellent opportunity to contribute to the Health Informatics team supporting the day to day activties as a ICT Customer Services Manager, providing ICT Servicedesk Services across the Trust to ensure effective use of IT which supports staff and patients. The post holder will maintain the operational capability of the ICT Servicedesk with incident … of Servicedesk and 1st line ICT support service. Manage the provision of IT procurement, billing and monitoring services across the Trust. Ensure the Trust meets the obligations of its Service Level Agreements for the provision of IT services with 3rd Party and other NHS organisations. Ensure effective and efficient customer service. Participate in Trust wide IT on-call and … Manage ICT Servicedesk services to support IT services Trustwide. Ensure effective coordination between IT teams and other Trust teams. Manage the provision of an IT procurement, billing and monitoring service including ordering and invoicing. Day to day management of Trusts IT incidents and requests to ITIL standards. Assist in the development and maintenance of documentation and procedures. Ensure effective More ❯