2 of 2 Permanent Customer Service Jobs in Darwen

Customer Success Specialist Darwen, Lancashire About Us TagCare is a software development company that offers solutions for the homecare sector. Since 2000, we have been developing software and apps to make caring easier, acting as a tailored guiding hand for companies that foster a culture of care and driving forward standards across the care industry. This year marks our … on the frontlines to do their best work. Were passionate about innovation and the people who use our tools every day, which is why were now looking for a Customer Success Specialist to join our friendly team on a full-time, permanent basis (Monday to Friday, 9am5pm). The Benefits - Salary of £30,000 DOE - Pension - 25 days holiday … plus bank holidays - Private health insurance If you are a communications, software trainer, account management, or customer success professional with SaaS expertise, this is the perfect opportunity to join our forward-thinking organisation. Youll work in a small, dedicated team where no two days are the same, developing your skills in training, communication, and customer success in a More ❯

company if you perform well. What You'll Be Doing Controlling access to client sites through advanced video monitoring systems Responding quickly and professionally to alarm activations Providing excellent customer service over the phone in a clear and courteous manner Communicating with emergency services when necessary and following strict procedures Writing accurate and timely incident reports What We … ability to work independently Flexibility to work nights, weekends, and on a rotating shift pattern A professional approach, strong attention to detail in reporting, and a passion for great service In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯