1 of 1 Permanent Predictive Modelling Jobs in Darwen

Customer Insights Analyst

Hiring Organisation
Hakim Group
Location
Darwen, Lancashire, UK
survey responses to identify behavioural trends and growth opportunities. Design and interpret customer satisfaction and advocacy surveys, applying sentiment analysis and key driver modelling to surface actionable insights Build dashboards and reporting frameworks linking Recall performance, satisfaction scores, and repeat purchase behaviour to commercial KPIs … teams and technical partners throughout the design and build of a new Customer Data Warehouse Support campaign targeting and personalisation through cohort analysis and predictive modelling. Maintain retention dashboards to track CLTV, recall conversion, repeat purchases, and churn risk. Collaborate with Marketing, Operations, Product, and Practice teams to inform ...