2 of 2 Permanent Continuous Improvement Jobs in Denbighshire

care. You'll support a wide range of IT systems, troubleshoot hardware and software problems, and will also be instrumental in identifying opportunities for continuous improvement, ensuring our IT services continue to grow and adapt to the ever-changing digital landscape. The ability to speak Welsh ...

online platforms . This role combines people leadership, operational excellence, customer advocacy, and regulatory awareness , with a strong focus on complaints handling, trust, and continuous improvement. Key Responsibilities Team Leadership & Performance Lead, coach, and motivate a customer support team Embed a customer happiness and success mindset and meet operational … platforms, reviews, and consumer transparency Use complaint data and customer insight to identify systemic issues that may pose regulatory or reputational risk Process Improvement & Reporting Review and improve support processes, workflows, and knowledge bases Use data, complaints insight, and customer feedback to drive service improvements Produce regular performance ...